Jedox EPM Support Consultant (L2/L3)

Job Description Roles & Responsibilities 1. Functional & Business Support Support finance users during budgeting, forecasting, and reporting cycles Troubleshoot issues in planning templates, reports, dashboards, and Excel add-ins Validate calculations, allocations, and data consistency Assist in resolving data mismatches and user queries 2. Technical Support Monitor and resolve ETL jobs, integrations, and API issues Perform performance tuning of cubes, reports, and applications Manage user access, security, and metadata administration Conduct system health checks and environment monitoring 3. Data & Integration Support Monitor automated data loads from SAP S/4HANA, POS, and other systems Investigate and resolve discrepancies in financial data (Actuals, Budget, Forecast) Provide support for ad-hoc data refreshes and validation 4. Enhancements & Continuous Improvement Deliver minor enhancements such as new reports, planning templates, and dashboards Improve existing models using current data architecture Recommend optimizations and process improvements 5. Governance & Documentation Maintain technical documentation, data models, and integration flows Contribute to monthly and quarterly reporting (SLA performance, system health) Support release management and deployment processes Desired Candidate Profile Strong experience with Jedox EPM (planning, reporting, ETL, cubes) Proven L2/L3 support experience in FP&A environments Knowledge of SAP S/4HANA integrations and financial data models Experience in retail domain preferred Strong troubleshooting, analytical, and communication skills Ability to manage SLAs and work in structured support environments Nice to Have Jedox certification Experience with budgeting & forecasting processes Exposure to multi-entity or multi-business unit planning environments Employment Type Full Time Company Industry RecruitmentPlacement FirmExecutive Search Department / Functional Area FinanceTreasury Keywords Business IntelligenceJedox Platform ExpertJedox Technical SpecialistEPM SolutionsJedox SupportEPM Support EngineerJedox ModelingForecasting Get real-time job updates only on our App