Scrum Master

Job Description Roles & Responsibilities Job Description: key Responsibilities Scrum & Agile Facilitation Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives Ensure Scrum rules, roles, and values are understood and followed Support Product Owners in maintaining a well-groomed and prioritized product backlog Ensure sprint goals are clearly defined and achievable Team Coaching & Enablement Coach development teams on Agile best practices and self-organization Guide teams to improve velocity, quality, and delivery predictability Foster a culture of continuous improvement, accountability, and collaboration Mentor team members on Agile mindset beyond ceremonies Impediment & Risk Management Identify, track, and remove blockers impacting team progress Escalate risks and dependencies in a timely manner Coordinate with internal and external stakeholders to resolve issues Stakeholder & Delivery Management Act as a servant leader between Product Owners, Development Teams, PMO, and Business Stakeholders Ensure transparency of progress using Agile metrics (burndown charts, velocity, cycle time) Support release planning and roadmap execution Align Agile delivery with organizational governance and compliance needs Metrics & Reporting Track and report Agile KPIs including: Sprint velocity Sprint predictability Defect leakage Team capacity and utilization Prepare sprint and release reports for management and stakeholders Process Improvement & Scaling Agile Identify process gaps and implement improvements Support Agile transformation initiatives (Scrum, Kanban, SAFe if applicable) Collaborate with other Scrum Masters to improve organizational Agile maturity Required Skills & Qualifications Education Bachelor s degree in computer science, Engineering, Business, or related field Experience 3 7 years of experience working in Agile/Scrum environments 2+ years experience as a Scrum Master for software or IT projects Experience working with cross-functional teams (developers, QA, DevOps, UX) Certifications (Preferred / Required) Certified ScrumMaster (CSM) Professional Scrum Master (PSM I/II) SAFe Scrum Master (preferred for large enterprises) Technical & Tooling Skills Agile tools: Jira, Azure DevOps, Confluence, Trello Understanding of SDLC, DevOps, CI/CD pipelines Basic understanding of cloud, APIs, and enterprise systems (preferred) Soft Skills Strong facilitation and conflict resolution skills Excellent communication and stakeholder management Ability to work under pressure in fast-paced environments Leadership mindset with a servant-leader approach KPIs & Performance Indicators Sprint commitment vs. delivery accuracy Team velocity stability and improvement Reduction in impediments and delivery risks Stakeholder satisfaction Agile maturity improvement Nice to Have Experience in banking, healthcare, telecom, or enterprise IT environments Experience working in GCC / KSA projects Exposure to Scaled Agile (SAFe, LeSS) frameworks Experience in Managed Services or multi-vendor environments Apply Now Company Industry IT - Software Services Department / Functional Area Engineering Keywords Scrum Master Get real-time job updates only on our App