AFC Systems & reporting Specialist

Job Description Roles & Responsibilities Responsible in monitoring the status of network, connection, disk space, AFC packages and functionality of all Level 3 Servers, Workstations and AFC equipment ¤ Cross checking the entire AFC Network and its interconnections with the Level 4 Central Clearing House (network health, security and troubleshooting); Perform all daily the activities for monitoring, troubleshooting and reporting in the RTA Test Laboratories in Al Qusais and RTA headquarter AFC Systems of Metro, Tram, Bus, Metro Car Park, Water Bus, Taxi and Parking Meters etc.; Ensure that the preventive maintenance for all PTAs in the Test Laboratories are regularly performed as per the given schedule; Review and monitor the access control of RTA public transport agencies into the Al Qusais Test Lab and RTA Head Quarters Test laboratories for all kind of activities in AFC System equipment; Responsible in troubleshooting equipment and servers when needed which includes taking traces, reboot and coordination with Fault Monitoring and Control and maintenance unit. Monitor backup in Keolis-MHI Back Up and file restoration; Responsible in uploading the latest Equipment Operating Data from Level 4 to all AFC equipment on a regular basis and ensuring that all AFC equipment received the latest version; Keep records of all the faults logged to FMC and follow-up on them; Analysing system logs and identifying potential issues with computer systems. Respond to faults sent by FMC to Revenue Team by doing investigation for the case or in some are forwarded to the concerned section; Responsible in logging issues/faults on Maximo; Coordinating with RTA and AFC Maintenance team on system issues; Administration of operator access control for the AFC Equipment users including Ticket Office Machine, Ticket Vending Machine, Gates and Portable Checking Machine; Performs routine maintenance and upkeep, such as changing backup tapes or replacing failed drives in a RAID. The role requires that the AFC System and Reporting Specialist can work independently – working on a rotating shift. Making pro-active decisions on behalf of the AFC Systems Manager. The individuals are specially selected and trained; Desired Candidate Profile Preferably with minimum 2 years of working experience in AFC Systems in public transport e.g. Metro and Tram A degree holder in Computer Science, Computer Engineering or similar discipline; Publish reports on a daily, weekly and monthly basis to RTA and Keolis-MHI Dubai Metro Management Working knowledge with VMware, SQL Server, Oracle, SAP Business Object Reporting tool, Windows administration, Microsoft Office and knowledge on Statistical analysis Working knowledge of statistical and numerical analysis and technique are essential; with Relational database Administration preferably in SQL Server and Windows server administration (Windows Sever 2000, 2003) and basic knowledge in Networking Employment Type Full Time Company Industry Facilities Management Department / Functional Area InstallationMaintenanceOperationsRepair Keywords Business IntelligenceFinancial ReportingAutomationReporting Systems EngineerAnaplanFinancial Control Systems AnalystFinance Data AnalystAccounting Systems Specialist Get real-time job updates only on our App