Assistant Manager – Operations Auditor

Job Description Roles & Responsibilities Audit Execution: Lead and deliver independent, risk-based operational audits across mall facilities. Process Evaluation: Identify process inefficiencies, control gaps, and operational weaknesses. Root Cause Analysis: Perform detailed root cause assessments and recommend practical corrective actions. Reporting: Prepare high-quality audit workpapers, executive reports, and senior management presentations. Procurement Reviews: Assess tendering, bid evaluation, contract awards, and variation order approvals. Vendor Governance: Evaluate contractor KPI monitoring systems and vendor performance frameworks. CAPEX Oversight: Review project budget approvals, change management controls, and milestone sign-offs. Asset Capitalisation: Verify completion certification and updates to the central asset register. HSE Compliance: Review Civil Defence compliance, permit management, and emergency response planning. Incident Tracking: Evaluate safety incident management, investigation processes, and corrective actions. Hard FM Audits: Evaluate Planned Preventive Maintenance (PPM) controls and new asset onboarding. Soft FM Audits: Monitor service quality for cleaning, landscaping, and pest control contractors. System Reviews: Audit utilization and user access for Yardi, Oracle ERP, and CAFM systems. Access Controls: Evaluate Joiner-Mover-Leaver (JML) processes and segregation of duties (SoD). Utility Management: Assess utility consumption reporting and tenant utility recovery processes. Revenue Protection: Review car park revenue collection, reconciliation, and cash handling controls. Security Operations: Assess restricted area access logs and asset safeguarding procedures. Tenant Lifecycle: Review tenant onboarding, shop inspections, and exit deposit controls. Fit-Out Management: Assess handover checklist controls and compliance against approved designs. Customer Experience: Evaluate complaint resolution timelines and Net Promoter Score (NPS) monitoring. Remediation Tracking: Monitor and verify the closure of previously raised audit observations. [1] Desired Candidate Profile Experience: Minimum 8+ years of experience in Internal Audit and Operational Audit. Industry Background: Must have direct experience in Shopping Malls, Retail Property Management, Commercial Real Estate, Mixed-Use Developments, or Facilities Management. Technical Expertise: Strong mastery of Hard & Soft Facilities Management (FM) controls and CAFM systems. Process Knowledge: Proven experience reviewing Procurement, Contract Management, CAPEX Projects, and Vendor Governance. System Competency: Hands-on experience auditing ERP systems (Oracle/Yardi) and managing user access/Segregation of Duties (SoD). Compliance Familiarity: Solid understanding of HSE frameworks, risk management, and UAE Civil Defence compliance requirements. Soft Skills: Exceptional stakeholder engagement, communication, and executive-level report writing capabilities. Education: Bachelor’s Degree in Accounting, Finance, Engineering, Business Administration, or Facilities/Real Estate Management. Certifications: Professionally qualified candidates holding CIA, CISA, CRMA, CPA, ACCA, CA, or PMP are highly preferred. Visa Status: Must possess an independent, valid UAE Residence Visa (Freelance, Spouse, or Family sponsored). Availability: Available to start immediately or on short notice for a 6-month contract beginning late June 2026. Location: Willingness and capability to work on-site in Al Ain, Abu Dhabi. Employment Type Full Time Company Industry Accounting & Auditing Department / Functional Area AccountsTaxationAuditCompany Secretary Keywords Audit Manager OperationsCompliance AuditRisk ManagementHSE ComplianceCapex ManagementERPCAFM SystemProcurement ManagementContract AuditsOperational AuditProperty And Mall OperationsCompliance Get real-time job updates only on our App