Supply Chain & Import Coordinator

Job Description Roles & Responsibilities Role Overview : Caliber Brands, the company behind the nutricook brand of consumer kitchen appliances, is seeking a highly systematic and detail-driven Supply Chain & Import Coordinator to own the end-to-end import process from our manufacturing partners in China through to final delivery and clearance in the UAE. Key Responsibilities : Purchase Order, PI & Factory Coordination Issue accurate purchase orders (POs) from the respective company to factories in China, confirming all order details, specifications, and quantities. Obtain the Pro Forma Invoice (PI) from each factory against the PO and verify it against order terms before processing. Obtain and track Cargo Readiness Dates (CRD) from each factory and proactively push for the earliest possible dates where there is any discrepancy. Maintain continuous, clear communication with factory contacts to manage timelines, resolve delays, and confirm production milestones. Coordinate shipment dates with factories to align with business demand and inventory planning. Inspection & Compliance Book and finalise pre-shipment inspections (PSI) with the appointed inspection agency (e.g. V-Trust) in line with the shipment schedule. Review inspection reports thoroughly and flag any quality or compliance issues before authorising shipment release. Verify that all compliance certificates — CB / EMC / GCC / SASO — and all required documentation are valid and current before any goods are shipped. Ensure no shipment proceeds unless all quality, inspection, and compliance criteria are fully met. If a shipment fails inspection, coordinate rework, reconfirm CRD, and rebook inspection and vessel. 3. Freight Negotiation & Logistics Negotiate competitive freight rates with shipping lines and freight forwarders from China to destination ports. Compare freight options on cost, transit time, and reliability — and select the optimal route for each shipment. Book vessel space and manage shipment scheduling to ensure goods arrive at the correct port within the shortest reasonable timeframe. Track all in-transit shipments and vessel movement, and proactively manage any delays or routing issues. Coordinate marine insurance for every shipment within the required timelines (final policy obtained strictly within the defined window from vessel sailing). Payment Coordination with Accounts Coordinate closely with the accounts / finance team to ensure timely advance and balance payments to manufacturing partners. Submit Pro Forma Invoices to finance and request advance payment or LC opening in line with the monthly cycle. Manage the full swift-copy cycle — receive swift copies from finance, share them with the factory, and confirm the factory's receipt of payment. Submit shipping documents to finance to trigger balance payments, and submit customs duty invoices for timely settlement. Ensure no payment milestone is missed that could delay production, shipping, or clearance. Documentation, Clearance & Data Accuracy Check and confirm all draft shipping documents — commercial invoice, packing list, bill of lading, certificate of origin — against the PI before goods are loaded. Receive original shipping documents and manage the entire destination clearance process. Notify the warehouse of incoming cargo, share documents with the shipping agent for customs clearance, obtain the Delivery Order (DO), and track containers via Dubai Trade / Liner. Arrange transport of containers from port to warehouse in line with Dubai Customs timing. Maintain meticulous, error-free records of all shipments, costs, dates, certificates, and statuses in Excel and any relevant systems — fully accurate and auditable at all times. Proactive Problem Solving & Communication When a problem arises, take immediate ownership — pick up the phone, call the factory, freight forwarder, or partner directly, and resolve the issue rather than waiting for it to escalate. Act as the central coordination point between factories, freight forwarders, inspection agencies, finance, warehouse, and internal teams. Communicate shipment status, risks, and timelines clearly and proactively to management before they become problems Desired Candidate Profile Proven experience dealing directly with Chinese factories and managing the full import process end-to end. Minimum 5 years of hands-on experience in China import operations. Strong working knowledge of customs clearance procedures, import documentation, and compliance certifications (CB / EMC / GCC / SASO). Demonstrated experience negotiating freight rates with shipping lines and freight forwarders from China. Exceptional accuracy with data and numbers — a systematic, detail-oriented approach is essential. Advanced proficiency in Microsoft Excel (trackers, reconciliation, reporting). Clear, professional written and verbal communication skills. Employment Type Full Time Company Industry Consumer DurablesConsumer Electronics Department / Functional Area LogisticsSupply Chain Keywords Supply ChainImport CoordinatorChina ImportImport OperationsCustoms ClearanceFreight NegotiationVendor ManagementLetter Of CreditConsumer ElectronicsSupply Chain ManagementPurchase OrderBill Of LadingLogistics CoordinationSASO Get real-time job updates only on our App