Technical Manager Cloud Infrastructure Engineering

Job Description Roles & Responsibilities As a Technical Manager Cloud Infrastructure Engineering, you will manage the technical lifecycle of the relevant technologies and services under the technical manager responsibilities. Design, engineer, plan, implement, operate and support each technology, ensuring they meet business requirements and comply with corporate policy and standards. Provide documented operational processes and procedures for 1st and 2nd level operational support groups, as well as act as a centre of excellence and 3rd level support for the respective technologies. Ensure the respective technologies have optimum capacity and availability to meet the existing and future needs of the business. Manage and minimize risks within the respective technologies. In this role you will: Define KPI s for the teams in line with departmental goals and objectives. Consistently meet or exceed agreed KPI s. Ensure all communications, reports and updates are accurate and consistently delivered in a timely manner. Ensure technologies comply with corporate security policies and procedures and all audit observations, risks and/or exceptions are identified and positively managed. Ensure all security and other operating system patches are promptly identified, reviewed, and assessed for their impact on the relevant environment and accordingly implemented on the relevant technologies. Responsible for providing 3rd level support for the relevant technology environment to the Incident and the Problem Management teams ensuring efficient root cause analysis is provided and avoiding reoccurrence of incidents. Collaborate closely with all IT teams to deliver products and services that contribute to the organization growth. Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high-performance culture. Manage the technical expertise within the team so that resources are appropriately and effectively allocated. Assign suitably qualified resources to projects to support the ongoing IT work programme. Identify and develop needed products or services by creating Business Cases, conducting RFT s and coordinating with various stakeholders inside IT as well as other departments. Develop and effectively manage the team and technology budgets. Manage total cost of ownership of products and services within the respective technologies ensuring costs are identified, defined and reported, to enable businesses to make informed financial decisions, positively contribute to the process of cost control and provide financial transparency. Work closely with teams responsible for vendor management and vendor contract negotiations, to ensure SLA s are monitored and managed and contracts are seen to be value for money. Provide technical consultancy and guidance to the team members and technical manager of other technologies, enterprise architects, and project teams. Providing technical expertise to the enterprise architecture team for defining architecture strategy and standards and design the relevant technologies accordingly. Identify areas of improvement in existing technologies including end of life technology replacement and evaluation of new relevant technologies within the relevant environment in accordance with industry trends. Drive projects through assigned project managers. Desired Candidate Profile To be considered for the role, you must meet the below requirements: Degree or Honours (12+3 or equivalent) in Computer Science, Information Technology, Software Engineering, or a related field. Solid knowledge of AWS and Azure public cloud platforms, including enterprise-scale landing zones, networking and identity integration, with proven capability to drive infrastructure automation using Terraform and infrastructure-as-code practices. Demonstrated capability to modernize private cloud environments by aligning them with public cloud paradigms, delivering a consumable service catalogue with IaaS, software-defined services, deep integration, and automation across compute, network, and vSAN storage. Deep expertise in Private and Public Cloud engineering, with a proven track record architecting and operating large-scale hybrid cloud platforms in complex enterprise environments. Advanced knowledge of cloud adoption engineering at scale, encompassing infrastructure design patterns, platform standardisation, cloud migration frameworks and operational governance. Excellent knowledge of VMware technologies and platforms, including deep hands-on expertise with vSphere, vSAN, and NSX-T, along with a strong understanding of VMware roadmaps and their impact on enterprise cloud strategy. Solid grounding in IT Security, Cyber Defence and infrastructure protection, including zero-trust architecture, vulnerability management and cyber defence technologies across cloud and on-premise platforms. Experience designing and operating Observability platforms, delivering monitoring, logging, tracing and alerting capabilities that enable proactive operations and data-driven decision-making. Strong expertise in Hyperscale Hybrid Cloud technologies across AWS, Azure and GCP, including workload portability, cloud networking, identity federation and cost optimisation at scale. Company Industry AirlinesAviation Department / Functional Area IT Software Keywords Technical Manager Cloud Infrastructure Engineering Get real-time job updates only on our App