Customer Service Advisor - Spanish

Job Description Roles & Responsibilities Job Description Our multinational company is recruiting Spanish-speaking customer service representatives to answer customer service calls. Within a young and dynamic team, your mission will be: Advise and recommend to clients the solutions that best suit their interests; Ensure the management of customer accounts; Provide basic technical assistance. After a very short and paid initial training period, you will benefit from a continuous training cycle designed to promote your career in a multinational company that offers you the opportunities and means to evolve. Desired profile A very good command of the language in which it is applied, both oral and written; A minimum level of education of at least a bachelor's degree; Prior experience in customer relations is highly desirable; A commercial spirit combined with a strong ability to suggest; Interpersonal communication skills; - A customer-oriented attitude (Smile, courtesy, empathy, ability to listen until the end without interrupting the customer). Social benefits and others In addition to an open-ended contract (CDI), social security, private medical insurance and transportation during non-working hours, Foundever offers you Training in addition to certification in; A sales bonus with no limit; A performance bonus; An evolving salary; CNSS subscription; Private medical insurance Club social Like all positions in our company, this position is open to people with reduced mobility. Time frame De 8:00 a 18:00 horas en rotaci n de lunes as bado, 5 d as a la semana Net salary + bonuses Skills/Knowledge/Abilities Call Center experience a plus Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent Company Industry IT - Software Services Department / Functional Area HelpdeskCustomer ServiceTelecalling Keywords Customer Service Advisor Get real-time job updates only on our App