Customer Service Representative

Job Description Roles & Responsibilities New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase) Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development. *Customer Service (TV Streaming Account):* Up to 21,500 EGP net (Including 15% KPIs) *Sales (Retention B2B):* Up to 23,500 EGP (Including 15% KPIs) + incentives *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* Up to 17,500 EGP (Including 15% KPIs) + incentives Location: New Cairo Full-Time | On-Site English Level: B2 or above Benefits & Perks: *Mental Wellness Support:* Wellness coach + free therapy sessions *Gym Access & Employee Discounts Transportation: Door-to-door for females (8:00 PM 6:00 AM) Drop-off within 1 km for males Promotion eligibility after 6 months Free learning platforms & courses Employee Referral Program: Earn rewards by referring qualified candidates and growing your network within the company. What We Offer: Respectful, non-toxic environment Clear career growth & internal promotions Full transportation coverage Employee recognition programs Desired Candidate Profile Graduates & Dropouts (Undergraduates accepted if on gap year, no commitments, B2 English required) Previous experience is a plus Graduates & dropouts are welcome to apply English proficiency required: B2 / B2+ / C1 Military papers are required for males Company Industry Call CenterBPOKPOOutsourcing Department / Functional Area HelpdeskCustomer ServiceTelecalling Keywords Customer Service Representative Get real-time job updates only on our App