India telecalling

Job Description Roles & Responsibilities Lead evaluation: Assess incoming leads to determine if they meet predefined qualification criteria and demonstrate intent to apply Prospect communication: Engage with potential students/parents via phone, WhatsApp, email, and other channels to gather and share information clearly to support informed decision-making Application support: Guide and nurture prospective students through the application process via the admission portal Target achievement: Meet daily, weekly, and monthly outreach targets through telecalling, WhatsApp communication, and email engagement with prospective students and parents Collaborate with the recruitment team to understand target audiences, lead requirements, and optimize lead generation strategies CRM management: Accurately document lead details, interactions, and qualification status within the CRM system Lead transition: Seamlessly hand over qualified leads to the appropriate admissions representative, ensuring all necessary context and information are provided Reporting and analysis: Track and report lead qualification metrics, analyze trends, and provide recommendations to improve processes Evaluation: Monitor student engagement and progress in coordination with the line manager, conduct evaluations, analyze data, and prepare reports Desired Candidate Profile Demonstrates excellent communication skills, both verbal and written, with a clear and persuasive speaking style. Has a minimum of 1 year of telecalling experience, preferably in the Indian market. Proficient in Hindi and English; knowledge of additional regional languages is advantageous. Familiar with CRM software and basic computer skills, including data entry and navigation. Displays strong sales acumen, with a proven ability to meet or exceed sales targets. Employment Type Full Time Company Industry RecruitmentPlacement FirmExecutive Search Department / Functional Area HelpdeskCustomer ServiceTelecalling Keywords India TelecallingCustomer Service RepresentativeCommunication SkillsCustomer Support AgentClient Relationship OfficerProduct KnowledgeAppointment SchedulingSales Development RepresentativeCall Center Representative Get real-time job updates only on our App