People Operation Lead (Blue Collar)

Job Description Roles & Responsibilities We are looking for a strong and proactive People Operations Lead to manage and support our blue-collar workforce operations. The ideal candidate should have hands-on experience handling labor employees, driving discipline and compliance, implementing HR processes, and improving workforce operations through practical and creative solutions. This role requires someone who is process-oriented, people-focused, and capable of managing workforce challenges in a fast-paced operational environment. Key Responsibilities Workforce & Employee Management Manage day-to-day people operations for blue-collar workforce across projects/sites. Handle labor-related concerns, grievances, disciplinary actions, and employee engagement. Ensure smooth onboarding, deployment, transfers, attendance tracking, and offboarding processes. Maintain strong coordination with site teams, supervisors, and department heads. HR Operations & Compliance Ensure compliance with company policies, labor laws, accommodation standards, and workforce regulations. Monitor attendance, overtime, leave management, and workforce records. Support visa, medical, Emirates ID, and labor documentation coordination where required. Maintain employee files and HR documentation accurately. Process Improvement & Operational Excellence Identify operational gaps and implement creative solutions to improve workforce efficiency and employee experience. Develop and improve HR processes, workflows, and reporting systems. Drive discipline, accountability, and operational consistency across sites. Use data, reports, and workforce trends to support decision-making. Employee Relations Act as the main point of contact for labor workforce concerns and operational HR matters. Conduct regular workforce interactions and site visits to ensure employee wellbeing and operational effectiveness. Support conflict resolution and maintain positive employee relations. Reporting & Coordination Prepare daily, weekly, and monthly workforce reports. Coordinate manpower planning and workforce allocation with operations teams. Support audits, inspections, and management reporting requirements. Requirements Bachelor’s degree in Human Resources, Business Administration, or related field. 5+ years of experience in People Operations / HR Operations handling blue-collar workforce. Strong experience in labor handling, workforce management, and operational HR. Good knowledge of UAE labor law and HR operational processes. Strong personality with the ability to manage workforce discipline and site-level coordination. Excellent communication, problem-solving, and interpersonal skills. Strong organizational and reporting skills. Proficiency in MS Excel, HR systems, and operational reporting tools. Creative mindset with the ability to improve and streamline processes. Desired Candidate Profile Preferred Qualities Experience in construction, fit-out, manufacturing, hospitality, or labor-intensive industries. Ability to work under pressure in a fast-paced environment. Strong leadership and decision-making capability. Process-driven with practical and solution-oriented thinking. Employment Type Full Time Company Industry ConstructionCivil Engineering Department / Functional Area HRHuman RelationsIndustrial Relations Keywords Employee Relations SpecialistGrievance HandlingEmployee RelationsLabour ManagementWorkforce PlanningCompliance Get real-time job updates only on our App