SAP Case Management

Job Description Roles & Responsibilities The SAP Case Management Functional Consultant is responsible for supporting the implementation, configuration, testing, training, and post go-live support of SAP Case Management and related SAP solutions. The role requires strong end-to-end business process understanding, integration awareness with other SAP modules and third-party applications, and the ability to translate business requirements into practical SAP functional solutions. Duties and Responsibilities Implement SAP Case Management and NetWeaver Folder Management during implementation, enhancement, and support assignments. Gather, analyze, review, and validate business requirements with key business stakeholders and project teams. Prepare, review, and validate business process documentation and Blueprint / solution design documents. Configure SAP solutions based on approved business requirements and agreed solution design. Execute unit testing, system testing, integration testing, and support final user acceptance testing with business teams. Identify customization and development requirements and communicate them clearly to the technical / ABAP development team. Support workflow, forms, Fiori, integrations, and API-related functional requirements in coordination with technical teams. Prepare functional specifications, test scripts, issue logs, and user training materials as required. Deliver key user training and knowledge transfer during the project lifecycle. Prepare key user manuals and handover documentation for business and support teams. Monitor assigned scope, deliverables, and timelines to ensure project activities are completed as planned. Provide post go-live support, issue analysis, defect resolution coordination, and continuous improvement recommendations. Desired Candidate Profile SAP Case Management. NetWeaver Folder Management. SAP functional configuration and business process mapping. ABAP debugging awareness and ability to coordinate effectively with ABAP developers. SAP Workflow functional understanding. SAP Fiori functional awareness and user experience considerations. Integration / API awareness with SAP and third-party applications. ERP and information systems knowledge. Logical thinking, problem-solving, analytical skills, and structured documentation skills. Employment Type Full Time Company Industry DefenceMilitaryGovernment Department / Functional Area Top ManagementSenior Management Keywords SAP Business Process Analyst - Case ManagementSAP Case Management AdministratorBusiness Process ManagementSAP CRM Case Management SpecialistSAP Case Management Developer Get real-time job updates only on our App