Senior Officer - Client Management - Abu Dhabi

Job Description Roles & Responsibilities Build and maintain strong relationships with assigned clients Act as the primary contact for customer inquiries, requests, and issue resolution. Monitor account performance and identify opportunities for upselling or cross-selling products and services. Coordinate with internal departments (Commercial, operations, finance, talent Acquisition, HR and PRO ) to ensure timely delivery of solutions. Prepare account reviews, reports, and performance presentations. Ensure compliance with company policies, contractual obligations, and service-level agreements. Track customer satisfaction and implement improvement initiatives. Support contract renewals, negotiations, and account retention efforts. Maintain accurate client records in RAMCO & SUNDUS HUB and other systems. Desired Candidate Profile Preferably in the outsourcing or recruitment services industry, with a minimum of 1 –6 years in a similar role. Skills: Negotiation skills. Excellent interpersonal and communication skills. Ability to understand and address client needs effectively. Proficiency in Microsoft Office Suite. Education: Bachelor’s degree in business administration, Sales, or a related field. Attributes: Self-motivated, goal-oriented, and results-driven. Ability to multitask and prioritize in a fast-paced environment. Strong analytical and problem-solving skills. Employment Type Full Time Company Industry RecruitmentPlacement FirmExecutive Search Department / Functional Area HRHuman RelationsIndustrial Relations Keywords Client RelationshipHR Relationship Manager Get real-time job updates only on our App