Warehouse & Operations Manager

Job Description Roles & Responsibilities Direct and optimize the daily operations of a multi-brand warehouse, ensuring flawless, high-volume fulfillment, and timely dispatch for sensitive products (Cosmetics, Food & Bakery). Act as the ultimate authority on the warehouse floor. Define clear roles to ensure collaboration, eliminate overlap, set strict KPIs, and enforce workplace discipline and accountability. Implement strict inventory tracking protocols, including FIFO (First-In, First-Out), to manage expiry dates for bakery and food items, ensuring zero waste and 100% stock accuracy. Oversee storage condition compliance (temperature and humidity controls) required for both cosmetics and fresh food products. Establish and oversee a watertight, efficient system for handling returns (RTO, damaged, or expired goods) to minimize loss and ensure instant inventory updates. Manage relationships and resolve bottlenecks with shipping companies and delivery fleets to ensure seamless last-mile delivery. Provide comprehensive daily and weekly operational reports regarding order fulfillment rates, return statistics, and staff productivity directly to upper management. Desired Candidate Profile Total Experience: Minimum of 10 years of total professional experience in Warehouse Management, Logistics, or Supply Chain Operations. Managerial Experience: Minimum of 3 years of experience strictly in a Managerial position overseeing operations and leading teams within FMCG, Food, Retail, or Cosmetics sectors. Education: Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field. Professional certifications (e.g., CSCP, CPIM, Lean Six Sigma) are a significant advantage. Management Style: Strong, structured, and mature leadership personality with a proven track record in organizing teams, establishing workplace harmony, and turning disorganized environments into highly disciplined, productive hubs. Expertise: Deep knowledge of Warehouse Management Systems (WMS), ERP software, advanced Excel, and modern e-commerce fulfillment strategies. Languages: Fluent in English (Arabic is a strong asset for managing diverse staff levels). Employment Type Full Time Company Industry FMCGFoodsBeverages Department / Functional Area LogisticsSupply Chain Keywords Distribution ManagementInventory ControlWMS/ERP SystemsTeam LeadershipHead Of Warehouse OperationsFMCG OperationsReverse LogisticsOperation Management Get real-time job updates only on our App