Patient Management Officer

Job Description Roles & Responsibilities Registration Roles & responsibilities Greet patients and visitors warmly, ensuring a welcoming environment while collecting necessary personal and insurance information accurately. Verify and update patient records in real-time, ensuring data integrity and compliance with healthcare regulations. Assist patients in completing registration forms, providing guidance on insurance and payment options while addressing any inquiries they may have. Coordinate with medical staff to ensure seamless patient flow and timely communication of registration-related information. Manage appointment scheduling and cancellations efficiently, optimizing patient access to healthcare services. Conduct pre-registration for upcoming procedures, ensuring all necessary documentation is collected and verified in advance. Respond to phone inquiries promptly, providing accurate information about hospital services, directions, and registration procedures. Generate and maintain reports on registration metrics, identifying trends and areas for improvement in the registration process. Participate in training and development programs to stay updated on hospital policies, software systems, and best practices in patient registration. Manage patient registration, appointment scheduling, and ensure all demographic and insurance information is up-to-date and accurate. Desired Candidate Profile At least 1-3 years of experience in a healthcare setting, particularly in patient registration or front desk operations. Bilingual candidates are preferred, especially those fluent in English and a second language relevant to the patient population (Arabic/English) Bachelor's degree in any relevant field. Can join within 1 month. Employment Type Full Time Company Industry MedicalHealthcareDiagnosticsMedical Devices Department / Functional Area DoctorNurseParamedicsHospital TechniciansMedical Research Keywords Reception Desk HandlingReceptionInsuranceFront DeskPatient ManagementPatient Get real-time job updates only on our App