Service Engineer

Job Description Roles & Responsibilities Job Brief:The scope of work for a Service Engineer involves installing, maintaining, and repairing equipment, troubleshoot issues ensuring efficiency, and compliance with safety standards.Description: ACCOUNTABILITIES Preventive Maintenance: § Develop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations. § Ensure that all machines undergo scheduled preventive maintenance Machine Installation: § Installation of all the products trained on. § Arrange pre-installation requirements for free commitment or local supply of Instrument ordered. § Ensure proper installation of machines to prevent any issues for the customer. Machine Breakdowns: § Perform timely corrective actions in response to breakdown calls. § Coordinate the prompt delivery of received spare parts. Sales: § Promote and sell service contracts for various products managed. § Foster strong customer relationships. § Meet the annual revenue target. Application: § Provide support to Lab Technicians with any application-related tasks as required. Trainings: § Participate in training sessions as scheduled or required. Administrative: Ensure the timely submission of weekly reports. Assist the service coordinator in preparing Health Authority and Quality Control documentation for new installations. Maintain and update the instrument database. Collaborate with the Sales team to provide technical information and coordinate pre-installation site visits. Share relevant sales leads or information with the Sales team. Reports: Periodic Reporting to the Line Manager. Desired Candidate Profile Education: Bachelor’s degree Job Specific Skills: Hands-on experience with Labratory equipment, Strong exposure to areas such as Histopathology, Microbiology, or Molecular Diagnostics, Strong IT troubleshooting skills for Labratory equipment, Servicing, Maintenance, Time Management Experience: 3+ years of experience Additional details: Candidate should be willing to move to Company Visa Candidate are preferred to be based in UAE Employment Type Full Time Company Industry MedicalHealthcareDiagnosticsMedical Devices Department / Functional Area Engineering Keywords TroubleshootingMaintenance EngineerGenomicsIluminaElement BiosciencesNGSDiaSorinLiaison XL / XSAgilent Technologies DakoSakura Finetek Get real-time job updates only on our App