Store Manager-Fashion

Job Description Roles & Responsibilities Sales & Business Performance Achieve monthly, quarterly, and annual sales targets. Monitor daily sales performance and implement strategies to maximize revenue. Analyze sales reports, KPIs, and market trends to improve store performance. Upsell and promote products, loyalty programs, and ongoing promotions. Drive profitability by managing expenses and minimizing operational losses. Store Operations Manage the overall day-to-day operations of the store. Ensure smooth opening and closing procedures. Maintain high standards of store cleanliness, organization, and presentation. Ensure compliance with company SOPs, health & safety standards, and UAE regulations. Monitor cash handling procedures and ensure accurate daily cash reconciliation. Coordinate with warehouse and logistics teams for timely stock replenishment. Team Management Recruit, train, mentor, and supervise store staff. Prepare employee schedules and manage attendance. Conduct regular performance evaluations and provide coaching. Motivate the team to achieve sales and customer service goals. Address employee concerns and maintain a positive work environment. Customer Service Deliver an exceptional customer experience. Resolve customer complaints professionally and promptly. Build strong customer relationships to encourage repeat business. Ensure staff maintain excellent product knowledge and service standards. Inventory Management Monitor stock levels and ensure product availability. Conduct regular stock counts and inventory audits. Minimize stock losses through effective inventory control measures. Investigate stock discrepancies and coordinate corrective actions. Ensure proper receiving, storage, and merchandising of products. Visual Merchandising Maintain attractive visual merchandising displays in line with brand guidelines. Ensure promotional displays are implemented correctly. Monitor product placement and pricing accuracy. Reporting & Administration Prepare daily, weekly, and monthly sales and operational reports. Monitor KPIs including: Sales achievement Conversion rate Average transaction value (ATV) Units per transaction (UPT) Footfall Staff productivity Coordinate with HR, Finance, and Operations on store-related matters. Maintain accurate records of inventory, cash, and staff documentation. Qualifications Bachelor's degree in Business Administration, Retail Management, Commerce, or a related field (preferred). 3–5 years of experience as a Retail Store Manager or Assistant Store Manager. Experience in fashion, beauty, cosmetics, lifestyle, FMCG, or luxury retail is an advantage. UAE retail experience is preferred. Skills & Competencies Strong leadership and people management skills. Proven ability to achieve sales targets. Excellent customer service and relationship management skills. Strong analytical and problem-solving abilities. Inventory and stock management experience. Cash handling and reconciliation knowledge. Excellent communication and interpersonal skills. Proficiency in Microsoft Office (Excel, Word, Outlook). Experience using retail POS and ERP systems. Key Performance Indicators (KPIs) Achievement of sales targets. Store profitability. Customer satisfaction and service quality. Inventory accuracy and shrinkage control. Staff productivity and attendance. Visual merchandising compliance. Operational compliance and audit scores. Employee retention and team performance. Desired Candidate Profile Preferred Attributes Strong commercial awareness and business acumen. Ability to work under pressure in a fast-paced retail environment. Flexible to work weekends, public holidays, and shifts. Positive attitude, integrity, and a hands-on approach to store management. Strong decision-making and organizational skills. Employment Type Full Time Company Industry Retail Department / Functional Area Store Operations (For Retail Industry) Keywords Retail Store ManagementRetail OperationsSalesMerchandising Get real-time job updates only on our App