Sales Officer-Shipping Cargo

Job Description Roles & Responsibilities Customer Development & Data Management # Conduct market promotion and business development activities to identify and acquire new customers. # Collect and maintain accurate customer information and update records in the company CRM system. # Register valid customer data and maintain customer databases. Sales Performance & Business Development # Develop new customer accounts and achieve assigned sales targets and KPIs. # Identify business opportunities and contribute to company growth initiatives. # Implement sales strategies according to company requirements. Daily Reporting # Submit daily work progress reports and activity updates through email or designated communication channels. Client Meetings & Support # Coordinate and participate in weekly client meetings with business owners, managers, and decision-makers to support business development efforts. Customer Relationship Management # Establish and maintain strong relationships with customers. # Conduct regular follow-ups with key clients to ensure customer satisfaction and long-term loyalty. Customer Service & Complaint Resolution # Assist in handling customer complaints and ensure proper follow-up until resolution. # Conduct customer satisfaction surveys and analyze customer needs and behaviors to identify new business opportunities. Competitor Analysis # Conduct weekly market and competitor pricing surveys. # Monitor industry trends and competitors’ strategies to maintain market competitiveness. Accounts Receivable Support # Assist in following up on customer payments and account receivables. # Coordinate with the finance department regarding payment reconciliation. Desired Candidate Profile Bachelor's degree in Business Administration, Marketing, Logistics, or a related field. Minimum of 1-3 years of proven experience in sales, specifically within the maritime shipping or freight forwarding industry. Demonstrated success in achieving and exceeding sales targets in a competitive environment. Strong understanding of international shipping processes, Incoterms, and various cargo types (e.g., FCL, LCL, project cargo). Good English Communication Skills Employment Type Full Time Company Industry LogisticsTransportationWarehousingCourier Department / Functional Area SalesBusiness Development Keywords Freight Forwarding SalesGlobal Shipping Sales LeadCargo SalesClient Relationship Management - CargoLogistics SalesNew Business Acquisition - MaritimeBusiness Development - ShippingFreight Sales RepresentativeMaritime Sales Executive Get real-time job updates only on our App