Access Site Rest. Tech Sr. Specialist

Job Description Roles & Responsibilities To manage & Restore Vodafone Egypt s Radio Access Network sites problems on a 24/7 basis from both a fault management & performance management perspectives , Responsibilities include all access Sites Radio BTS faults, misconfigurations, Transmission faults and Performance degradations. Where the team Acts as a 2 nd line to all Access Voice & data service issues in terms of sites problems & to own completely all access sites problems from E2E till Resolution by different entities. Role Profile Corrective Maintenance: Act as a the focal point & owner of all Access sites restoration activities within technology Direct NFM towards correct fault resolution 2nd line to Access SOC, TX SOC & SOC performance desk Last Line at VF technology in resolving site problems Direct any RNC/BSC/major TX node problem to TX & Access Support teams All lead times (response, handling & escalation) to be within the agreed lead times to ensure achieving the least MTTR (Mean Time To Repair). Ensure adherence to standard technical procedures while handling network activities, problems & faults. Performance Management Master all Performance KPIs affecting And measuring site performance Use KPI degradations to guide the restoration towards exact fault & to assess fault clearance after actions. Act as a 2nd line for performance management to SOC performance desk Direct Non fault based KPI degradations to RAN, radio & Tx Planning Teams Think customer , Think Service CSRs with Vendors Issue site/Node based CSRs Support the vendor with all necessary logs Follow up on all cases with the vendor Stakeholder management: To Own all access sites problems and degradations from an E2E perspective , Actively manage all stakeholders within SM or the whole technology dept. Focal point for all Site based performance reporting between SM-RO & CE depts. Desired Candidate Profile 3-5 years of experience in Telecommunication Industry. 3-5 years of experience in Ericsson RAN products (Baseband, DUW, RNC, BSC) in addition to TCU/SIU/R6K and Ericsson MOM Amos/moshell troubleshooting and scripting skills Good Knowledge of GSM, UMTS, LTE and 5G technologies. IP Knowledge (Basics of routing, switching and VLANs) Antenna, RET and RF connectivity. Shell Scripting and/or Python Familiar with security terms Must have technical / professional qualifications: Decision making Working under pressure. Quick, Active & high Paced Technical Troubleshooting Skills E// , Huawei & SIAE Access & Transport 2 nd line Expertise Company Industry TelecomISP Department / Functional Area Telecom EngineeringCommunications Engineering Keywords Access Site Rest. Tech Sr. Specialist Get real-time job updates only on our App