Account Executive

Task Coordination & Internal Workflow Track tasks and follow up with internal teams to ensure timely delivery of all items. Help organise and maintain content calendars and project trackers. Ensure all client requests are logged, tracked, and completed efficiently. Coordinate internally to ensure smooth execution of briefs and plans. Escalate timeline risks or workflow delays proactively to the Account Manager. Maintain clear visibility across task statuses, approvals, and deadlines. Help prepare and organize frequent internal pod huddle meetings to align on deliverables. Documentation & Briefing Support Assist in preparing and organising briefs, ensuring all required information is captured. Ensure all deliverables are properly documented, filed, and easy to access. Prepare meeting notes and status updates. Support the Account Manager in maintaining organised project documentation and workflow systems. Performance Support & Monitoring Support in gathering data for reports and performance analysis. Assist in media campaign setup and monitoring where needed. Prepare meeting notes, status updates, and reporting documents. Identify small-scale client needs or gaps and flag potential upselling opportunities to the Account Manager. Ensure reporting files, trackers, and supporting documents remain accurate and updated to protect total visibility across real-time outcomes. Client Servicing & Process Improvement Support the Account Manager in day-to-day client servicing and communication follow-ups. Contribute to improving internal processes through better organisation and coordination. Ensure a professional and efficient response to client requests. Support smooth communication between internal teams and clients through organised follow-ups and coordination. Success in This Role Looks Like Client requests are clearly understood, well-managed, and translated into actionable internal briefs. Content and campaigns are delivered smoothly, on time, and aligned with brand standards. Clients feel supported, informed, and confident in the team s execution. Reporting and insights are accurate, clear, and increasingly strategic. You consistently show ownership, initiative, and growth in both responsibility and impact.

Desired Candidate Profile

What You Bring (Qualifications): Must Haves 0 2 years of experience in account management, marketing, coordination, or agency support roles (internships count). Exceptional organisational skills with strong attention to detail. Strong verbal and written communication skills. Ability to summarise discussions clearly into actionable notes and updates. Proactive and support-oriented mindset. Ability to manage multiple small tasks simultaneously without losing accuracy. Fluency in spoken and written English. Basic understanding of luxury or premium brand expectations and high-taste aesthetics. Ability to operate effectively within fast-paced agency environments. Nice to Have Previous agency experience or exposure to social media content workflows. Proficiency in Excel/Google Sheets and presentation software. Familiarity with project management tools and reporting systems. Basic understanding of digital marketing reporting and performance metrics.