Account Manager

Role Summary: The role is responsible for managing day-to-day client relationships, supporting the Creative CS Team Lead, and coordinating end-to-end project delivery. It ensures effective collaboration across internal teams, maintains clear communication with clients, and upholds high-quality standards by aligning all deliverables with client briefs, timelines, and brand guidelines. This is a project-based opportunity for a limited period of time (External Consultant). Role

Responsibilities

• Client Relationship Management Serve as the main day-to-day contact for the client and support the Creative CS Team Lead. Build and maintain long-term client relationships through continuous engagement and communication. Manage expectations (work product and timelines) and resolve issues before they occur or escalate. Present agency recommendations and creative work. 2. Project Management Coordinate tasks from briefing through execution. Develop timelines, work plans, and delivery schedules. Update project trackers daily basis. Coordinate closely with internal creative, content, production, and communications teams to ensure timely delivery of all requests. 3. Quality Control Review deliverables before client submission. Ensure work aligns with the brief and brand guidelines. Verify accuracy, consistency, and completeness. Maintain high standards across all outputs.

Desired Candidate Profile

Bachelor s degree in Communications, Marketing, Business, or a related field Experience in client servicing, account management, or a similar role (agency experience preferred) Strong client relationship management and communication skills Proven ability to manage multiple projects, timelines, and competing priorities Experience coordinating with cross-functional teams (creative, content, production, etc.) High attention to detail with a strong focus on quality control and accuracy Ability to review and present deliverables confidently to clients Strong organizational and problem-solving skills Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with project tracking tools is a plus