Account Manager

Company: Division50

Department

Client Services / Operations About the Role Division50 is looking for an Account Manager with experience in an outsourcing company, lead generation agency, or similar environment. This person will manage client onboarding and campaign delivery from setup through ongoing coordination. The role combines client communication, campaign launches, copy creation, SDR onboarding, and close coordination with the data team and external vendors. The ideal candidate is organized, proactive, and comfortable managing several moving parts across clients and internal teams. Key Responsibilities * Serve as a main point of contact for assigned clients and maintain clear, timely communication. * Lead client onboarding, gathering campaign requirements, objectives, target audience, offer details, and communication preferences. * Launch and coordinate lead generation campaigns, ensuring each campaign is set up according to client requirements. * Create and refine campaign copy, including outreach messages, email copy, and call scripts. * Coordinate with the data team to ensure the correct data and lead lists are prepared and assigned to each client and campaign. * Follow up with the data team on campaign data requirements, updates, and any issues affecting delivery. * Coordinate SDR onboarding for new campaigns, ensuring SDRs understand the client s offer, target audience, scripts, tools, and expectations. * Follow up with external vendors and platform providers, including Facebook, WhatsApp, and other tools used by Division50, to coordinate setup, access, support, and issue resolution. * Work with clients, SDRs, the data team, vendors, and other internal teams to resolve campaign blockers and keep delivery on track. * Maintain accurate campaign documentation, client records, action items, and progress updates using Google Workspace and relevant internal systems. * Identify opportunities to improve campaign processes, client experience, and coordination between teams.