Business Analyst- Cards management system- Dubai

level: 5 to 7 years

Job Description

Own end-to-end business requirements documentation (BRDs) for card products (debit, credit, prepaid) and digital banking features, card management, card controls, limits management, and self-service capabilities. Coordinate with core card management and processing systems (Way4) to define API-level requirements. Manage relationships and coordination with card schemes and processors (VISA, Jaywan) on product launches, scheme compliance, and issue resolution. Lead card migration and platform transition projects, including production support coordination, data validation, and reconciliation during and after migration. Define and document customer-facing flows for card lifecycle events: activation, block/replace, freeze/unfreeze, top-up, and digital wallet provisioning (Apple Pay/Google Pay). Investigate and resolve operational issues related to card processing, settlement, reconciliation, and third-party integrations. Prepare and present stakeholder updates on product launches, roadmaps, and project status to senior management and cross-functional teams. Ensure requirements and product features align with regulatory and compliance obligations, including sanctions screening, KYC, and consumer protection standards. Collaborate with technology, operations, compliance, and vendor teams to ensure timely and accurate delivery of card and digital banking initiatives.

Desired Candidate Profile

Business analysis, Card management system Employment Type Contract