Business Development Officer

JOB PURPOSE Identify new business opportunities to drive Sales targets by selling products and services to potential clients and acquire new customers through sales visits, phone calls and presentations. Policy and Procedure Follow all relevant departmental policies, pricing policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Deal confidentially with all information related to work to protect the interests Sales Pipeline Management Build a portfolio of prospects through sales visits, using face-to-face contact. Develop a weekly/monthly customer visit cycle to sign new customers and generate new business revenue by prospecting, cold calls, gaining competitor held businesses and lead generation activities in order to ensure that individual agreed targets are achieved. Formulate a personal sales pipeline plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth opportunities within the target market/industry sectors. Present and negotiate proposals and pricing terms to potential clients ensuring alignment with the Sales objectives and profitability targets. Continually develop knowledge of products & Services and Industry knowledge in order to provide the best possible solutions to customers. Information Management Analyze customer data to measure success and identify fluctuations/trends and recommend relevant actions to be taken. Monitor and track sales activities, maintain accurate records of sales leads, pipeline opportunities and customer interactions using CRM. Continuous Improvement Contribute to the identification of opportunities of continuous improvement of sales department systems, processes and practices taking into account Industry best practices, improvement of business processes, cost reduction and productivity improvement. Synergies with stakeholders Interface with various internal departments (Commercial, Finance, Operations, Customer Service, IT) to ensure smooth onboarding of the customers. Work closely with the Onboarding team and Account Management team to ensure customers’ after-sales issues are resolved in a timely manner and shipment status / service quality reports are provided to them as per schedule. Reports Complete sales reporting requirements in a timely manner, which includes Sales activity, Productivity, New business signed. Provide necessary information for management to evaluate performance vs. key performance indicators. Other Tasks Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager

Desired Candidate Profile

Qualifications and Knowledge: Bachelor degree in Sales, Marketing, Business Administration or any other suitable discipline

Experience

3-5 years of experience in sales and business development with a similar organization or industry is preferable. Job Specific Skills (Technical Competencies): Strong business knowledge and analytical skills. Strong negotiation skills Excellent communication skills Presentation skills MS Office and CRM knowledge Employment Type Full-time

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