Change Manager, Delivery Service Partner

This role will be responsible for developing and implementing strategies to drive adoption of new processes, tools, and technologies within the Delivery Service Partner network. You will work closely with cross-functional teams to ensure seamless integration and continuous improvement. Key responsibilities include identifying change impacts, developing communication plans, and providing training and support to stakeholders. You will also be responsible for measuring the effectiveness of change initiatives and making adjustments as needed to achieve desired outcomes. Desired Candidate Profile 3+ years of program or project management experience Experience implementing repeatable processes and driving automation or standardization Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, ne) 2+ years of driving end to end delivery, and communicating results to senior leadership experience 2+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of