Cloud Support Engineer

Job Description Roles & Responsibilities Supports the technical handover of unrwa systems infrastructure built on Azure cloud app services, Kubernetes, Azure SQL Performs application systems administration tasks including MS SQL server database software, software patch management, software upgrades. Conducts necessary systems health and performance monitoring checks ensuring optimal functionality and risk mitigation. Provides maintenance and monitoring works, ensuring system availability, efficient performance, and resource optimization. prepares and presents technical reports on application performance, operational issues, and risk mitigation actions. Keeps up-to-date documentations of system inventory, client configuration and connectivity instructions, backup/restore instructions, and applicable disaster recovery instructions. Proactively identify and mitigate operational and security risks, contributing to business continuity and reliable service delivery during and after the transition period Prepare comprehensive technical documentation and user manuals. Participate in agile ceremonies and provide regular progress updates. Performs other duties as may be assigned by the supervisor Desired Candidate Profile A university degree from an accredited educational institution in computer science, information technology, electrical/computer engineering or other related discipline. Minimum of 2 years progressively responsible experience in Azure or Cloud infrastructure and systems administration. Hands-on experience with Microsoft Azure including MS Windows Server Operating System and MS SQL database software & administration Preferred experience with Azure Kubernetes Service (AKS) Preferred experience with DevOps Familiarity with networking concepts and observability tools Company Industry NGOSocial ServicesCommunity ServicesNon-Profit Department / Functional Area IT Software Keywords Cloud Support Engineer Get real-time job updates only on our App