Customer Success Manager

About UsDAZU is building a connected ecosystem of fintech and proptech products.  Bright Creations is our delivery arm, developing enterprise-grade software solutions, including CaseTrack for Assistance companies.We work with real estate developers, financial institutions, and enterprise clients across multiple industries.We are now hiring a Customer Success Manager to ensure our clients achieve maximum value from our products and solutions.Role OverviewThe Customer Success Lead will be responsible for onboarding, training, adoption, and long-term success of clients using DAZU and Bright Creations products. You will work closely with multiple stakeholders (CEOs, CFOs, Finance Teams, Sales Ops, IT, and Assistance teams) to ensure smooth implementation, continuous product usage, and high satisfaction.This is a hands-on, client-facing role focused on driving adoption, retention, and expansion.