Data and Insights Analyst

Key Result Areas: Collect and record data from the CCO Division s administrative functions to identify trends, measure performance, and provide actionable insights for continuous improvement Carry out and maintain dashboards, scorecards, and periodic reports to support the management decision-making and ensure transparency across administrative functions Inspect the accuracy, integrity, and reliability of data across administrative functions to strengthen decision-making Present findings and insights in clear, concise formats tailored to both technical and non-technical audiences Collaborate with the departments to assess strategies, policies, and processes; Provide data-backed recommendations to align administrative operations with organizational objectives and foster efficiency Support annual planning, resource allocation, and forecasting activities by delivering accurate data analysis and scenario modelling Conduct periodic reviews of workflows and administrative processes to highlight inefficiencies and recommend improvements Inspect audit findings, risk indicators, and compliance reports to identify potential gaps and recommend corrective actions Contribute to budgetary analysis, cost optimization, and expenditure tracking to ensure alignment with organizational targets Drive initiatives through benchmarking, KPI tracking, and root cause analysis to enhance efficiency and effectiveness across the Division Support the development and standardization of operating procedures (SOPs) and ensure proper documentation of data, reports, and processes Collaborate with different sections within the Division to ensure data alignment, share insights, and coordinate on key projects. Built and create multiple narrative dashboard for insights and performance mapping Translate complex datasets into strategic insights to support leadership decision-making and prioritization Support data literacy and capability building within the Division by training colleagues on effective dashboard and report usage Record data usage and stakeholder feedback to continuously refine analytical tools, ensuring dashboards and reports remain relevant and user-friendly Inspect data integrity and accessibility in Sijilati by applying governance standards, metadata structures, and retention policies for long-term archiving of divisional files Perform other reasonable tasks as assigned by supervisor Minimum Knowledge, Skills &

Experience

Bachelor s degree in Business Administration, Economics, Statistics, Data Science, Finance, or a related field 2 5 years of relevant full-time work experience in data analysis, business analysis, or performance reporting, preferably within large organizations Strong ability to collect, clean, and interpret complex datasets, identify trends, and generate actionable insights Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, or equivalent); Familiarity with statistical methods, forecasting, and performance measurement Strong attention to detail, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines Excellent ability to work collaboratively across departments, engage stakeholders, and support cross-functional initiatives Excellent verbal and written communication skills to liaise with stakeholders and present programming ideas; Arabic proficiency is an advantage Proficiency in MS Office applications