Enterprise Account Executive

Key Responsibilities

• Manage project billing milestones, invoicing schedules, and revenue collection activities to ensure timely revenue realization across customer engagements
• Monitor accounts receivable and proactively coordinate with customers, Project Managers, Finance, and Sales teams to resolve payment delays and improve collection efficiency
• Prepare and maintain accurate financial dashboards, revenue reports, and collection metrics to provide leadership with clear visibility into business performance
• Ensure adherence to commercial agreements, Statements of Work (SOWs), Change Requests, and contractual commitments throughout the project lifecycle
• Monitor the health of strategic customer accounts by tracking project progress, commercial performance, risks, escalations, and overall account status
• Support internal and customer governance meetings by preparing executive reports, action trackers, meeting minutes, and ensuring timely follow-up on agreed actions
• Maintain oversight of the project portfolio by tracking milestones, delivery KPIs, project risks, dependencies, and governance compliance
• Monitor resource utilization across consulting, implementation, project management, and technical teams to maximize operational efficiency
• Support resource forecasting and capacity planning by working closely with delivery leadership to align workforce availability with project demand
• Govern resource allocation across projects to ensure effective deployment based on business priorities, project requirements, and skill availability
• Develop and publish periodic MIS reports and executive dashboards covering project health, resource utilization, revenue collection, forecasts, and operational performance
• Ensure the accuracy and integrity of project, financial, and resource data within PSA, ERP, CRM, or project management systems
• Identify financial, delivery, and resource-related risks early, escalating issues with recommendations to minimize business impact
• Collaborate effectively with cross-functional teams including Delivery, Finance, Sales, Customer Success, and Leadership to drive operational alignment and execution
• Continuously improve PMO processes, governance frameworks, reporting standards, and operational practices to enhance efficiency, financial discipline, and delivery excellence

Preferred Qualifications

• 2–5 years of experience in PMO, Project Operations, Delivery Operations, or Project Coordination within an IT Services or SaaS organization
• Strong understanding of project governance, financial operations, resource management, and delivery processes
• Excellent analytical, reporting, and stakeholder management skills
• Proficiency in Microsoft Excel and experience with PSA, ERP, CRM, or project management tools
• Strong communication skills with the ability to work across multiple business functions in a fast-paced environment