Head of Microservices & Event Streaming Platform

Purpose of the role To lead the bank's Microservices and Event Streaming Platform through specialised platform teams covering engineering, operations, enablement and co-creation with product teams, ensuring the platform runs efficiently, scales with demand and delivers a high standard of technology service to the wider group. . Key accountabilities Platform and chapter leadership drive change, best practice and continuous improvement in how digital products are built and supported on the platform, so team skills, tooling and practices meet agreed KPIs. Solution design and change delivery oversee solution design and delivery across multiple projects and implementations; lead approvals, RFPs, technical documentation and transition plans; track financial performance against budget; assess architecture, integration, QA and implementation. Business alignment work with business stakeholders so solutions fit their workflows and the overall architecture; identify improvements that reflect international best practice; keep projects properly resourced against demand and service levels. Vendor management manage platform vendors and onsite resources against agreed SLAs, shaping SLAs for sustainable support. People management set objectives, manage performance and develop the team. Budget management contribute to and monitor the area's budget, acting on variances. Policies and processes recommend and implement improvements so requirements are met while delivering best-in-class services. Knowledge and skills Stakeholder management and communication; chapter / practice leadership; commercial acumen and negotiation; banking domain knowledge; capacity planning; portfolio and project management; information management and security; software engineering; service delivery, monitoring and incident management; financial technology; change management. What's on offer Leadership of a sizeable engineering tribe with its own budget, ownership of a platform at the heart of a multi-year transformation, and a tax-free package in Abu Dhabi. Desired Candidate Profile 8+ years in technology services with a banking background, including 5+ years managing teams that build or operate technology platforms. Hands-on leadership of microservices and event-streaming platforms (e.g. Kafka / Confluent, Kubernetes) in production at scale. Bachelor's degree in IT, Computer Science or equivalent. PMP / PRINCE2 or equivalent; Agile; Cloud; ITIL or equivalent.