Helper

Job Description Roles & Responsibilities To support the daily execution of tours by preparing materials, assisting with tour setup and design, providing on-ground support during tours, and ensuring proper clean-up and organization after each tour, contributing to a smooth and high-quality visitor experience. Prepare, organize, distribute, collect, clean, and properly store all tour materials, equipment, furniture, and tools before and after each tour. Assist in setting up and maintaining the approved tour layout and design. Provide on-ground support during tours by assisting guides and coordinating visitor flow to ensure smooth tour operations. Support daily cleaning tasks across camps, facilities, and operational areas. Handle the loading, unloading, transportation, and organization of materials and supplies. Identify and report any damaged, missing, or malfunctioning materials, equipment, safety hazards, or maintenance issues to supervisors. Follow all health, safety, and hygiene standards throughout daily operations. Assist team members in preparing and delivering guest experiences and activities. Key Performance Indicators Prepare and organize tour materials before the start of the tour, upon daily checklists Accuracy and completeness of materials, zero missing items and a valid justification for missing items by tour readiness audit Assist with tour layout & setup, compliance with approved tour layout and design, 100% compliance, supervised by the Head of Department Setup completed before guest arrival, measured by setup log Provide on-ground tour support, Responsiveness to guide requests, immediate during the tour, measured by guide feedback. Post-tour collection & storage, Proper collection and storage of materials, measured by the end of day inspection. Adherence to cleaning procedures, upon supervisor check. Support visitor flow & coordination, Smooth visitor movement during tours, by the Observation & tour reports. Crowd support during peak times, Effective support provided, by Supervisor assessment. Report damaged or missing materials, timely reporting of issues, measured by the damage issues log. Report damaged or missing materials, Accuracy of reports, measured by cross check. Desired Candidate Profile Previous experience in events, tourism, hospitality, or operational support is an advantage Ability to perform physical tasks such as setting up, moving materials, and cleaning Willingness to work daily and support multiple tours per day Good communication skills and ability to follow instructions Friendly and approachable, with a positive attitude; must be smiling and kind when interacting with visitors Employment Type Full Time Company Industry EntertainmentRecreationTheme Parks Department / Functional Area ChefsF&BHousekeepingFront Desk Keywords Service AssistantTime ManagementWarehouse HelperManual HandlingSupport ServicesCustomer SupportCustomer CareSetupCleaning SkillsStore Keeping Get real-time job updates only on our App