Infrastructure Manager – Facilities Management

We are hiring Infrastructure Manager – Facilities Management. The Infrastructure Manager will be responsible for managing and maintaining critical infrastructure and FM operations across assigned facilities/sites. The role will ensure the reliability, safety, statutory compliance, and optimum performance of MEP and infrastructure assets while delivering services in line with contractual KPIs, SLAs, HSE requirements, and operational standards.

Key Responsibilities

• Manage day-to-day infrastructure and Facilities Management operations, ensuring uninterrupted service delivery
• Oversee critical MEP systems, including HVAC, electrical, plumbing, firefighting, drainage, pumps, generators, LV/HV systems, BMS, ELV and associated infrastructure
• Develop and monitor PPM, corrective and reactive maintenance programs through CAFM/CMMS systems
• Manage infrastructure assets throughout their lifecycle, including condition assessments, asset registers, replacement planning and CAPEX/OPEX forecasting
• Monitor contractors and FM teams against agreed SLAs, KPIs and service standards
• Lead engineers, supervisors, technicians and specialist subcontractors to ensure effective delivery
• Conduct regular technical inspections, audits and risk assessments to identify infrastructure deficiencies and implement corrective actions
• Ensure compliance with applicable UAE regulatory and authority requirements, including relevant requirements of Dubai Municipality, DEWA and Dubai Civil Defence, depending on the project/site
• Internal infrastructure/FM profiles specifically reference these authorities and standards
• Manage HSE, permit-to-work, RAMS, emergency response and business continuity requirements for infrastructure operations Prepare and control operational budgets, maintenance expenditure, CAPEX/OPEX plans and cost-saving initiatives
• Manage AMCs, specialist contractors, suppliers and vendors, including technical evaluation and performance monitoring
• Support infrastructure modifications, upgrades, refurbishment, testing, commissioning and handover activities
• Drive energy efficiency, sustainability and continuous improvement initiatives
• Prepare monthly FM/infrastructure performance reports and provide technical updates to senior management and clients
• Coordinate with clients, consultants, contractors, authorities and internal stakeholders to resolve technical and operational issues

Desired Candidate Profile

Bachelor’s Degree in Mechanical, Electrical or Civil Engineering, or a related engineering discipline. Typically 10+ years of relevant experience, with substantial experience in Facilities Management/infrastructure operations. UAE/GCC FM experience strongly preferred. Strong experience managing hard FM, MEP and critical infrastructure systems. Experience with CAFM/CMMS, asset management, PPM, lifecycle planning, SLA/KPI management and CAPEX/OPEX. Previous responsibility for large commercial, residential, mixed-use, airport, government, infrastructure or similarly complex FM portfolios preferred. Internal FM profiles show these environments as particularly relevant to infrastructure-focused FM leadership. Professional certifications such as CFM/FMP, PMP, NEBOSH or IOSH are an advantage UAE driving licence preferred. Employment Type Full-time

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