Internal Coordinator - Sales Planning & Logistics

Job Description Roles & Responsibilities Key Responsibilities Coordinate daily activities between the Sales and Logistics teams to ensure timely dispatch and delivery of customer orders. Liaise closely with the Planning department to monitor production schedules and ensure customer delivery requirements are met. Track customer orders from receipt through to delivery, providing regular updates to the Sales team and customers as required. Manage and maintain records of customer-supplied materials, ensuring accurate inventory tracking and availability for production. Monitor incoming customer-supplied materials, verify quantities, and coordinate with warehouse and production teams. Follow up on shortages, delays, or discrepancies relating to customer-supplied materials and resolve issues promptly. Prepare and maintain sales order documentation, delivery schedules, and related reports. Coordinate with internal departments to ensure customer requirements are communicated accurately. Assist with order entry, amendments, and customer documentation where required. Support the Sales team by providing order status updates, delivery information, and inventory availability. Ensure all records are accurate and maintained in the ERP. Develop and maintain strong working relationships with customers and internal departments. Identify opportunities to improve coordination processes and support continuous improvement initiatives. Desired Candidate Profile Diploma or Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field (preferred). 2–5 years of experience in a sales support, customer service, logistics coordination, or planning role. Experience working with ERP systems (SAP, Microsoft Dynamics, or similar) is an advantage. Experience in a manufacturing environment is preferred. Employment Type Full Time Company Industry General TradingExportImport Department / Functional Area SalesBusiness Development Keywords Multi TaskingInterpersonal SkillsCoordination SkillsDetail OrientedProblem SolvingAnalytical SkillsProficiMicrosoft Office ProficiencyCustomer Support Get real-time job updates only on our App