IT Delivery Analyst

As an IT Service Delivery Analyst, you will be part of the team responsible for all infrastructure deliveries in Murex. The team s main mission is to provide direct support to all Murex employees and partners to provision internal support infrastructure. The IT Delivery team also helps in setting up Demo and Murex pre-production Environments. Your Role Deliver Infrastructure (ex: Virtual Machines, Physical Machines, NAS shares, DMZ, ) with needed configurations and tools to internal clients based on needs Handle lifecycle of the infrastructure (shutdown, delete, release, re-allocate, ) Deliver support for end users and other IT teams at the agree upon response and resolution service level agreements Participate in the creation of documentation to ease the work for the operation team Participate in discussions and presentations to evolve the infrastructure Propose and execute enhancements on automation pipelines used to deliver infrastructure

Desired Candidate Profile

Bachelor or Master s degree in computer science or engineering degree Good Communication skills to be able to present ideas and communicate with clients Client Support and Delivery Focused Servers O/S (RHEL, UBUNTU, CentOS) knowledge is a plus Virtualization (VMware, Hyper-V) knowledge is a plus Database (Oracle, Sybase and MS SQL) is a plus Jenkins/Ansible knowledge is a plus Strong data analytics Willingness to learn continuously Good level in both English, French is required