IT Specialist

Job Description Roles & Responsibilities Key Responsibilities: Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms. Oversee system upgrades, software patches, and hardware replacements. Diagnose and resolve complex networking, Windows, and cable-related issues. Provide hands-on support for hardware-related problems. Maintain accurate records of IT incidents and solutions, generating reports on system performance and issues. Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms. Oversee system upgrades, software patches, and hardware replacements. Manage Windows Server environments, including Active Directory, DNS, and DHCP services. Administer and configure firewalls to ensure network security. Oversee and manage Microsoft Azure Administration tasks. Administer cloud environments such as Google Workspace, or Azure DevOps. Optimize virtual environments, including Proxmox and VMware setups. Install, configure, and maintain VoIP platforms (e.g., Yeastar PBX, VitalPBX). Design and implement IVR systems, call routing, and SIP trunk configurations. Troubleshoot VoIP-related issues (call quality, connectivity, integration) and ensure seamless telephone operations. Implement and manage microwave technology solutions, particularly Unify systems. Monitor and troubleshoot any connectivity or performance issues specific to microwave links. Lead IT projects from initiation to completion, including budgeting and vendor coordination. Propose and implement new technologies to enhance operational efficiency. Enforce IT security policies and procedures to protect systems and data. Ensure compliance with organizational and regulatory standards. Desired Candidate Profile Qualifications: Bachelors degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience). 3 years of experience in IT roles, with significant focus on systems administration, networking, and troubleshooting. Hands-on experience with hardware and complex network environments (CCNA-level tasks). Deep understanding of Windows Server, firewall configurations, and Microsoft Azure Administration. Proficient in pfSense, MikroTik, Sophos, or Cisco networking equipment. Familiarity with microwave technology (Unify). Experience managing VoIP systems, including telephony configurations and integrations. Familiarity with ITIL frameworks and help desk systems (e.g., Zammad) is advantageous. ERP Systems familiarity is a plus. Excellent communication, problem-solving, and project management abilities. Strong interpersonal skills with the ability to work independently and in a team. Detail-oriented with strong organizational and documentation skills. Company Industry BankingFinancial ServicesBroking Department / Functional Area IT Software Keywords IT Specialist Get real-time job updates only on our App