Jira & Confluence Cloud Migration Lead Administrator

Job Description Roles & Responsibilities What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira & Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM & Jira Cloud and to establish best practices for using the tool and its plugins. Jira & Confluence Cloud administration (core role) Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations. Ensure the stability, performance and security compliance of the platform. Standardizing usage between teams: best practices, governance, templates. Supporting users in the adoption and optimization of Jira / Confluence and their plugins. Jira migration program (high priority) Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation. Ensure business process continuity during migration phases and coordinate the waves with stakeholders. Short term: migration of Support teams to Jira Service Management (JSM). Medium term: migration of R&D teams to Jira Software Cloud. Reporting & Analytics (Expertise Required) Design and maintain dashboards and reports with eazyBI and Power BI. Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data. Collaboration & continuous improvement Working hand in hand with the Support (JSM adoption), R&D (Jira Software usage) and IT / DevOps / Software Factory teams. Identify opportunities for process automation and optimization, and contribute to internal standards and best practices. Desired Candidate Profile Solid experience in Jira Cloud and Confluence Cloud administration. Proven experience on Jira (Server Cloud) migration projects. Strong expertise in eazyBI and Power BI. Good understanding of Support and Development workflows (Agile, ITSM). Experience with Jira Service Management (JSM) and project management. Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments. Curiosity, involvement and autonomy. Ability to propose solutions. Daily learning and development are essential. Rigour, tenacity and a genuine ability to communicate and promote good practices. Company Industry IT - Software Services Department / Functional Area IT Software Keywords Jira & Confluence Cloud Migration Lead Administrator Get real-time job updates only on our App