Key Account Manager, MMS (Medication Management Solutions)

The Key Account Manager, MMS (Medication Management Solutions) will be responsible for managing and growing strategic healthcare accounts, working closely with the sales team to achieve targets in line with the annual business plan and commercial objectives. The role requires building strong customer relationships, identifying growth opportunities, driving account expansion, and ensuring customer satisfaction through effective account management, business development, and collaboration with internal stakeholders. Job Location Riyadh Main Responsibilities Will Include: Achieving assigned territory sales targets and business objectives for the fiscal year. Developing and executing short-term and long-term account growth strategies. Managing key accounts to achieve targeted revenue growth, profitability, and customer retention. Identifying and converting new business opportunities within existing and target accounts. Building strong relationships with key decision-makers, clinical stakeholders, procurement teams, and executive management. Conduct regular customer visits to assess account needs, market opportunities, and business risks. Reporting regularly to the Sales Manager or Sales Director on sales activities, market developments, competitor activities, and account performance. Leading commercial activities related to quotations, tenders, and customer proposals. Collaborating with distribution partners to ensure product availability, supply continuity, and customer satisfaction. Maintaining accurate records of customer interactions, opportunities, forecasts, and territory activities through CRM systems. Monitoring market trends, competitive landscape, and healthcare developments to identify growth opportunities. Supporting educational programs, workshops, and customer engagement initiatives in collaboration with Marketing and Clinical teams. Representing BD at conferences, exhibitions, and customer events as required. Collaborating with cross-functional teams including Clinical, Service, Marketing, Supply Chain, Finance, and Business Development. Ensuring timely follow-up on customer requirements, inquiries, and business opportunities. Driving account penetration through cross-selling, upselling, and increased utilization of MMS solutions.

Desired Candidate Profile

Bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences or another healthcare-related field. 2-3 years of experience in Senior Key Account Management, Strategic Account Management, Healthcare Sales, Medical Devices, or Healthcare Solutions. Proven track record of achieving sales targets and driving business growth within healthcare accounts. Strong customer relationship management, negotiation, and stakeholder management skills. Experience working with CRM systems, preferably Salesforce (SFDC). Self-starter who can work independently while collaborating effectively within a dynamic team environment. Strong business acumen, communication, presentation, and organizational skills.