Lab Coordinator

Job Description Roles & Responsibilities Greets patients or their families and finds out the nature of their enquiry. Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere. Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education. Develops and maintains the feedback/complaint procedure for customers to use and receive redressal. Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment. Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Investigates patient/visitor concerns and implements appropriate courses of action. Keeps accurate records of discussions or correspondence with customers. Provide Daily Patient statistics. Prepare Duty Roaster for the Lab front office teams. Maintain good Grooming, communications skill and training for related Lab front office teams.Perform duties of handling Patient /Telephone/Cash/back-office work as specified in the duty roaster. Perform other related duties incidental to the work described herein as and when assigned by the Laboratory Manager. Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements. Work accordance with the documented OSH procedures and instructions, specific responsibilities Be familiar with emergency and evacuation procedures Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports Comply with Waste management procedures and policies Attend applicable OSH/Infection control training programs, mock drills and awareness programs Use of appropriate personal protective equipment and safety systems Desired Candidate Profile Bachelor’s degree in medical laboratory science, Clinical Laboratory science, equivalent . Licensed Medical Technologist (or equivalent certification) Knowledge and skills Familiarity with ISO 15189/EIAC, CAP, JCI or equivalent quality standards Strong knowledge of laboratory processes, QA / QC principles, documentation systems. Execllent communication, Organizational and analytical skills Proficiency in Microsoft Office ( Word, Excel, Power point ) and Laboratory Information System (LIS) Minimum 3 years experience in a clinical laboratory Employment Type Full Time Company Industry MedicalHealthcareDiagnosticsMedical Devices Department / Functional Area R&DResearch & Development Keywords Lab Services CoordinatorInventory ControlLab SupervisorLab Technician LeadResearch Lab CoordinatorBudget ManagementLaboratory AdministratorLab Resource CoordinatorLab Operations SpecialistTraining And Development Get real-time job updates only on our App