Learning Ops/Automation Manager

Job Description Roles & Responsibilities About the role Noon is changing how students in Saudi learn — a remote star teacher, a physical classroom, an in-room facilitator, and a content engine that has to keep up with all of it. The Learning Team owns that engine: term plans, session design, question banks, and assessments across Qudrat, Tahsili, Nafes, the National Curriculum, and our International track. We're hiring a Learning Operations / Automation Manager to run the Sciences (Biology / Chemistry) side of it. This is a two-phase role. In the first few months, it's a delivery and people-management job: you run four Design Leads, own the roadmap, and make the content pipeline hit its dates reliably. Once you understand how that pipeline actually works, the mandate shifts — you document how content gets built today, then design and build the AI-driven automation and tooling that removes the manual steps, so the function can scale without scaling headcount. You will not be writing lessons — your four Design Leads do that, and they're the subject-matter experts. If you've spent your career as an individual contributor designing curriculum, this isn't your role. If you've spent it getting a team of specialists to ship reliably under pressure, and you're genuinely energised by then automating the systems you just learned to run, keep reading. What you'll own The team. Four Design Leads covering Biology (Tahsili), Chemistry (Tahsili), Science (Middle School & Nafes), and Bio & Chem (International) — plus content creators and a QA contractor. You own their goals, their 1:1s, their feedback, their growth, and hiring for the seats that are still open. Process mapping. Document how each Design Lead actually builds a lesson, question bank, or assessment today — inputs, tools, decision points, review cycles — so before anything gets automated, you know exactly what you're automating and why. The delivery plan. The science content roadmap end-to-end: what gets built, in what order, by whom, by when, across Grades 7–12 on both the National and International tracks. At any moment, you know what's on track, what's slipping, and what you're doing about it. The operating cadence. Capacity planning, production planning, prioritisation calls, and unblocking. You run the rituals that keep a multi-subject, multi-grade pipeline moving without weekly firefighting. The quality bar. Working with Learning Excellence and the Head Teachers to set design standards, review gates, and QA workflows — so quality is a repeatable process, not a heroic effort by whoever cares most. The feedback loop. Exit Ticket, Diagnostic, End-of-Chapter, and Learning Gain data already exist. You make it actually change what gets built next term, in partnership with Data and Learning Excellence. Cross-functional delivery. Head Teachers, Learning Excellence, Product, Engineering, Data, customer experience and School Ops all touch this pipeline. You're the person who makes those handoffs work. Scale. Build the templates, trackers, playbooks, and review rituals that let content volume grow without headcount growing in lockstep — including our move toward AI-assisted content production. The automation build. Once the process is mapped, design and build the AI-driven workflows and tooling — using AI agents, data pipelines, and internal tools — that remove the highest-friction manual steps in content production, and keep improving them. What we're looking for Must have 3–5+ years managing people (5 preferred; 3 acceptable if you're exceptional elsewhere). Background in tech or education — ideally both. Edtech platforms, Saudi tech startups, or learning organisations that ship on a schedule. Hands-on experience using AI tools (Claude, ChatGPT, or similar) to actually build AI agents, skills, workflows, prototypes, or internal tools — not just using AI as an end user. You'll be doing this personally, not delegating it. Proven delivery in a fast-paced, ambiguous environment. Decisive, self-driven, comfortable making a call with incomplete information and owning the outcome. Fluent Arabic and strong professional English. Based in Riyadh. Nice to have No-code/low-code automation tools (Zapier, Make, n8n) or basic scripting (Python) Certification in instructional design or e-learning Familiarity with Saudi national assessments — Tahsili, Qudrat, Nafes Experience managing distributed teams, contractors, or freelance production pools Comfort with data tooling, dashboards, and AI-assisted content workflows Experience in international or multicultural teams Desired Candidate Profile Company Industry EducationTrainingTeachingAcademics Department / Functional Area TrainingLearning Keywords Learning Ops/Automation Manager Get real-time job updates only on our App