Manager - Rewards and Workforce Operations

Own the consolidated workforce budget control framework; track approved manpower, people costs, actuals, forecasts, variances and corrective actions by facility, cluster and job family in partnership with Finance and HRBPs. Maintain group wide position management governance using Position Classification Numbers (PCNs); oversee creation, approval, activation, vacancy tracking, closure and reconciliation of budgeted and unbudgeted positions. Lead budgeting, workforce planning and phasing of existing employees, joiners, leavers, replacements and approved pipeline; reconcile recruitment plans, onboarding dates and expected payroll impact with budget and forecast assumptions. Manage annual salary planning, increment and adjustment cycles, and the Annual Review Cycle (ARC) budget including allocation, utilization, approval controls, scenario modelling and financial impact reporting. Analyze payroll and people cost trends with Finance and stakeholders; explain drivers such as staffing mix, vacancies, increments, allowances, overtime and incentive expenditure. Administer and continuously improve group wide performance management processes including goal setting, review cycles, calibration support, reporting, governance and linkage to recognition and reward decisions. Design and evaluate affordable employee recognition initiatives and support financially sustainable clinical and nonclinical incentive or bonus schemes including eligibility, performance metrics, cost simulations, controls and evaluation. Oversee job evaluation, grading, salary structures, market benchmarking, pay equity and grade linked benefits; review business unit practices for policy consistency and commercial constraints. Develop frameworks for inter business unit transfers across job families, grades, allowances and benefits ensuring alignment of employee terms, approvals and budgets. Maintain and periodically review reward, grading, mobility and workforce policies; track UAE federal and emirate-specific employment requirements and coordinate with Legal/Compliance. Deliver management dashboards and periodic reporting on attrition, headcount, recruitment progress, vacancy ageing, position utilization, workforce movements, reward spending and forecast vs budget. Improve data quality and reporting controls across HRIS, position management, payroll and planning systems; drive Excel/Power BI automation and responsible AI enabled process improvements with data confidentiality safeguards. Prepare concise, financially grounded business cases, executive presentations and recommendations for HR and business leadership; challenge unsupported requests and identify sustainable alternatives. Lead, coach and develop 3 direct reports; allocate responsibilities, maintain service standards and collaborate with the broader Rewards & HR Operations network across NMC entities. Support organizational restructuring, new facilities and service changes through position, grade, workforce and cost impact assessment.

Desired Candidate Profile

Master’s degree or MBA preferred; CCP/GRP or equivalent rewards qualification advantageous. Advanced Microsoft Excel skills for complex models, reconciliations, scenario analysis and financial forecasting. Strong PowerPoint and executive storytelling skills. Strong commercial and financial acumen including manpower budgets, cost to company, variance analysis, financial controls and ROI assessments. Practical knowledge of compensation, job grading, grade based benefits, workforce planning, PCN/position controls, performance management and incentives. Proficiency in HRIS and workforce systems (Oracle preferred), Power BI and data visualization; interest in automation and responsible AI. Working knowledge of UAE employment legislation and emirate specific requirements. Confident, assertive communicator with strong business judgment, stakeholder influence, analytical rigor and attention to detail. Effective people manager capable of developing a small specialist team and coordinating delivery through a broad matrix network. Experience in a large multisite or multi entity UAE organization; healthcare sector experience strongly preferred. Experience in management consulting or rewards advisory desirable; proven partnership with Finance and senior business stakeholders preferred. Employment Type Full-time

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