Principal Devops Engineer

At Ounass, we re looking for a Principal DevOps Engineer to lead the technical direction of our infrastructure, platform, and operational tooling. As the most senior technical authority within the DevOps function, you will play a key role in designing scalable, reliable, and secure platform solutions while solving complex technical challenges. Working closely with Engineering and cross-functional teams, you will define the technical approach, establish engineering standards and best practices, and ensure our platform continues to evolve to support the business. This is a hands-on individual contributor role focused on driving technical excellence through architecture, innovation, and deep technical expertise. The role is BASED IN DUBAI - role is onsite hybrid.

Key Responsibilities

• Own the technical architecture of cloud infrastructure (AWS), container orchestration (Kubernetes/EKS), and networking, balancing performance, cost, security, and reliability
• Design and continuously improve CI/CD pipelines (Jenkins, GitLab CI, ArgoCD) to enable fast, safe, automated delivery across Magento and microservices
• Define and enforce standards for observability (Grafana, NewRelic, OpenSearch), alerting, SLOs/SLIs, and incident response
• Lead infrastructure-as-code practices (Terraform/Helm) and drive consistency, reuse, and self-service across teams
• Act as the final technical escalation point for complex production incidents; lead root-cause analysis and own the resulting engineering follow-ups
• Set the security and reliability baseline secrets management, vulnerability remediation (e.g. OWASP findings), patching strategy, and disaster-recovery design
• Evaluate and recommend tooling, platforms, and vendors; produce the technical case and proof-of-concepts behind decisions
• Mentor engineers technically through design reviews, pairing, and architecture guidance raising the bar without line-managing anyone
• Partner with the DevOps Manager to translate technical priorities (capacity, tech debt, platform roadmap) into deliverable work
• As a hands-on individual contributor, your primary focus will be technical leadership rather than people management or operational ownership
• You will focus on: Driving technical strategy and engineering standards
• Solving complex platform and infrastructure challenges
• Partnering with cross-functional teams to deliver scalable solutions
• Desired Candidate Profile

Qualifications

• 8+ years in DevOps / SRE / platform engineering, with deep hands-on expertise in AWS and Kubernetes at production scale
• Expert with infrastructure-as-code (Terraform, Helm) and configuration management
• Strong scripting/automation ability (Python, Bash, Go) and solid software-engineering fundamentals
• Proven track record designing CI/CD at scale (Jenkins, GitLab CI, ArgoCD) for high-traffic e-commerce or comparable systems
• Deep knowledge of observability and incident management; experience defining SLOs and reducing MTTR. Strong grasp of cloud security, networking, and cost optimisation
• Experience supporting large platforms (e.g. Magento/Adobe Commerce, microservices, high-volume retail) is a strong advantage