Relationship Officer

Actively sell credit cards, personal loans, and other consumer finance products to new and existing customers. Generate leads through cold calling, field visits, referrals, and networking. Explain product features, benefits, eligibility criteria, and documentation requirements to potential customers. Achieve or exceed monthly sales targets and KPIs as defined by management. Maintain a strong pipeline of prospects and ensure timely follow-ups. Build and maintain long-term customer relationships by providing exceptional service and support. Ensure compliance with bank policies, regulatory requirements, and ethical standards during the entire sales process. Assist with application processing and coordinate with internal departments for timely disbursal or card issuance. Provide feedback to the product team and suggest improvements based on customer interactions and market trends. Desired Candidate Profile 1–3 years of experience in banking sales, preferably in credit cards and loans. Strong understanding of financial products, lending processes, and regulatory guidelines. Excellent communication, negotiation, and interpersonal skills. Goal-oriented and self-motivated with a passion for sales. Ability to work independently and under pressure in a target-driven environment. KPI,s Number of cards/loans sold per month Conversion rate from leads to sales Customer satisfaction and retention Compliance with documentation and regulatory norms Employment Type Full-time