Sales Coordinator

The Sales Coordinator will support Director of Sales and Sales Managers in the office by providing assistance in all administrative tasks. Handle incoming requests from clients and hotels, act as primary client contact when Sales Managers are out of the office Receive and respond to incoming telephone calls in accordance with Four Seasons Standards. Correspond via email and telephone with clients regarding inquiries, reservations and hotel requests. Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, MS Excel, Golden Sales & Catering and Outlook. Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance. Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc) on a timely basis. Assume responsibility to enforce corporate standards, monitor all activity in Salesforce such as: consistent account input, correct booking information, correct use of the system Run all month end reports associated with Corporate Month End and complete the month end tracking spreadsheets. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. Fielding incoming inquiries and distributing to proper recipient. Managing projects related to sales initiatives such as holiday gifts The ability to perform other tasks or projects as assigned by hotel management. What you bring Excellent communication and organizational skills. Can work efficiently and effectively in a fast paced demanding environment. Works well under pressure, multitasking, and team player Proactive, organized and customer service-oriented Take prompt action to begin and accomplish assignments Work cooperatively with managers and co-workers Remain calm and professional while working under pressure and handle multiple projects/deadlines Proficient computer skills (including intermediate to advanced proficiency with MS Word, Excel, PowerPoint, Internet Research, and ideally experience with CRM or other database) necessary to complete sales and marketing support tasks Preferably knowledge of Opera and Golden Sales Catering / Delphi Communicate effectively with clients and all levels of management Manage and prioritize work with minimal supervision What we offer Work Authorization. Competitive tax-free salary, service charge, tips. End of service gratuity. Complimentary full board living accommodation in a high quality staff housing. Vibrant fitness facilities including gym and swimming pool. Free transportation to and from work. Medical and life insurance. Paid annual leave. Paid home leave tickets. Social and sporting events. Learning & Development Programs. Career opportunities and international transfer. And more Schedule & Hours 6 days per week over 48 working hours.