Sales Coordinator

Overview

We are seeking a highly organized and proactive Sales Coordinator to support our sales team. The ideal candidate should have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience in the corporate gifting, advertising, or events industry is mandatory.

Key Responsibilities

• Order Processing & Coordination: Handle incoming orders via phone, email, and online channels
• Ensure orders have correct pricing, discounts, and product specifications
• Input and process orders, ensuring timely and accurate delivery
• Customer Communication & Support: Manage urgent calls, emails, and messages when sales managers are unavailable
• Answer customer queries, inform them about order status, and arrange delivery schedules
• Provide excellent customer service to enhance client satisfaction
• Collaboration & Sales Support: Work closely with the sales and marketing teams to coordinate marketing events
• Assist sales teams in securing and renewing orders
• Ensure smooth coordination between departments for handling sales, queries, and deliveries
• Reporting & Documentation: Maintain accurate sales records and reports
• Prepare reports and documentation related to sales activities
• Utilize Excel and other tools for tracking and analyzing sales data
• Desired Candidate Profile

Experience

Minimum 1-2 years in a similar role. Industry Background: Corporate gifts, advertising, or events industry experience is preferred.

Technical Skills

• Proficient in Microsoft Excel (including formulas)
• Knowledge of Photoshop & Illustrator is an added advantage
• Understanding of branding techniques (e.g., printing methods) is beneficial
• Languages: Fluent in English (speaking & writing)
• Knowledge of Arabic or other languages is an added advantage
• Soft

Skills

• Strong organizational and problem-solving skills
• Team-oriented, adaptable, and detail-focused
• Excellent customer service and communication skills