Sales Coordinator

Provide administrative support to the sales team, including preparing sales reports, maintaining customer databases, and managing customer inquiries. Coordinate sales activities, including scheduling sales calls, sending sales proposals, and following up on sales leads. Assist with the preparation of sales presentations and proposals. Work closely with the design and production team to ensure the timely delivery of POSM materials to customers. Manage the order processing and delivery process, including coordinating with customers, production, and logistics teams. Monitor and track sales orders, ensuring that all orders are fulfilled accurately and on time. Communicate with customers to provide order status updates and resolve any issues or concerns. Ensure customer satisfaction by providing excellent customer service and resolving customer complaints in a timely manner. Collaborate with other departments, such as marketing and finance, to ensure that business objectives are met.

Desired Candidate Profile

Proven experience in sales coordination or customer service, preferably in the POSM or related industry. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and colleagues. Strong problem-solving skills, with the ability to resolve customer issues and complaints in a timely and effective manner. Proficiency in relevant software applications and tools, such as CRM software, Microsoft Office, and project management tools. Ability to work independently and as part of a team in a fast-paced environment. Ability to adapt to changing business needs and priorities. Education and

Qualifications

• Bachelor's degree in Business Administration, Printing, or a related field
• Relevant experience in sales coordination or customer service may be preferred
• Employment Type Full-time

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