Sales Support Engineer - Heat Exchanger

We are looking for a skilled Technical Sales Support Engineer with 3–5 years of experience in the manufacturing or heat exchanger industry. The candidate will be responsible for reviewing customer enquiries, analyzing technical drawings and specifications, coordinating feasibility studies, and supporting the sales team in preparing accurate and competitive technical quotations. The ideal candidate should have a strong mechanical engineering background, knowledge of heat exchangers, pressure vessel design, materials, and relevant industry standards, along with the ability to coordinate effectively with sales and engineering teams. .Job Profile Analyze customer requests, drawings, and specifications to register an Enquiry & raise a feasibility study form/request in the system. Ensure all quotations are technically sound, competitive, and aligned with company standards. Assist the sales team in resolving complex technical questions from customers. Collaborate with the engineering team to ensure designs meet all performance and safety requirements. Ensure all documentation is accurate, up-to-date, and easily accessible for the sales team. Track the status of quotes and orders to ensure they are processed efficiently. Maintain a strong working relationship with the sales team to understand their challenges and provide proactive support. Participate in sales meetings and presentations to explain technical aspects of our products. Desired Candidate Profile

Education

Bachelor's degree in Mechanical Engineering.

Experience

3-5 years of experience in a technical or engineering support role, preferably in the manufacturing or heat exchanger industry. Proficiency in using CAD software (e.g., SolidWorks, AutoCAD, or similar). Strong understanding of heat transfer principles, pressure vessel design, and materials science (e.g., carbon steel, stainless steel, alloys). Familiarity with industry standards (e.g., ASME, PED). Experience with quotation software or ERP systems (e.g., SAP, Oracle). Familiarity with the heat exchanger industry and its specific terminology. Knowledge of welding codes and inspection standards. Excellent communication and interpersonal skills. Strong problem-solving and analytical thinking abilities. Ability to work independently and manage multiple tasks in a fast-paced environment. Attention to detail and a high degree of accuracy. Employment Type Full-time

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