Senior Business Consultant - VOIS

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

Desired Candidate Profile

Experienced professional with 6+ years in consulting, transformation, operational excellence, or business change roles Demonstrated expertise in operating model design, process redesign, and business case ownership Strong experience in executive stakeholder management and delivering measurable business and customer outcomes Skilled in consulting engagement leadership, from diagnostics to roadmap execution and value delivery Knowledge of governance models, decision frameworks, and performance measurement Experienced in transformation leadership, including change impact and adoption strategies Proficient in process optimisation methodologies such as Lean and quality management practices Strong analytical capability, using data to generate insights, KPIs, and decision support Awareness of digital, automation, and AI-driven opportunities within transformation initiatives Excellent communication, facilitation, and influencing skills Ability to operate effectively under ambiguity and across complex stakeholder landscapes Proficient in Excel and PowerPoint, with exposure to Power BI or similar tools Desirable: Lean Six Sigma certification, Prosci Change Management, process mining or automation tools, Certified Management Consultant (CMC )