Senior IT Operations Engineer

Our client is a PCI DSS Level 1 payment-orchestration platform looking to hire a Senior IT Operations Engineer based at their office in Dubai. This is an onsite role and takes full ownership of endpoint strategy and identity lifecycle. Operating in a PCI DSS v4.1-regulated fintech environment, this role drives automation, zero-touch device deployment, and compliance enforcement across a global workforce. The role carries a clear leadership trajectory: candidates demonstrating technical ownership and operational maturity will be evaluated for IT Operations team lead responsibilities within the first year.

Responsibilities

Own the full device lifecycle: procurement, provisioning, compliance enforcement, and decommissioning across macOS and Windows fleets Administer and optimise the Kandji MDM platform including custom profiles, automated deployments, and compliance policies Design and manage identity lifecycle workflows integrating Google Workspace, SCIM provisioning, and SSO/SAML configurations Build and maintain automated provisioning/deprovisioning workflows using APIs, scripting, and integration platforms Lead infrastructure projects end-to-end: office build-outs, network deployments, access control systems, and cloud service integrations Required

Qualifications

5-7 years of experience in IT operations, systems administration, or endpoint engineering Proven hands-on experience with at least one enterprise MDM solution (Kandji, Jamf Pro, or Microsoft Intune) Experience with identity management and SSO: Google Workspace Admin, Okta, Azure AD/Entra ID, SAML/SCIM integrations Proficiency in scripting and automation (Bash, Python, or PowerShell) for IT workflow development Currently based in Dubai, UAE. Required Skills and Competencies: Strong understanding of device lifecycle management: zero-touch deployment, .mobileconfig profiles, and compliance enforcement Solid networking fundamentals: DNS, DHCP, VLANs, VPN, and enterprise-grade Wi-Fi troubleshooting Experience with cloud platforms (AWS or Azure) for IT infrastructure services Strong Atlassian tooling knowledge: Jira, Confluence, and JSM administration and workflow design Excellent documentation habits, process-driven mindset, and strong cross-team communication skills Nice-to-Have / Preferred: Experience deploying SCIM bridges (e.g. 1Password SCIM on AWS ECS/Fargate); familiarity with BioStar 2 access control Certifications: ACMA/ACME (Jamf), Microsoft MD-102, AWS SysOps, or ITIL; background in fintech or regulated environments

Benefits

• Competitive salary package aligned with experience and market standards
• Flexi start between 08:00 and 10:00, giving you control over how you structure your morning
• Medical Insurance starting from day 1
• Access to training resources and development opportunities that support your professional growth
• Well-stocked office with snacks, drinks, and refreshments available daily
• A multinational organisation that promotes a strong, collaborative culture Regular team-building events and company activities that strengthen collaboration across teams
• Desired Candidate Profile 5-7 years of experience in IT operations, systems administration, or endpoint engineering Proven hands-on experience with at least one enterprise MDM solution (Kandji, Jamf Pro, or Microsoft Intune) Experience with identity management and SSO: Google Workspace Admin, Okta, Azure AD/Entra ID, SAML/SCIM integrations Proficiency in scripting and automation (Bash, Python, or PowerShell) for IT workflow development Currently based in Dubai, UAE. Strong understanding of device lifecycle management: zero-touch deployment, .mobileconfig profiles, and compliance enforcement Solid networking fundamentals: DNS, DHCP, VLANs, VPN, and enterprise-grade Wi-Fi troubleshooting Experience with cloud platforms (AWS or Azure) for IT infrastructure services Strong Atlassian tooling knowledge: Jira, Confluence, and JSM administration and workflow design Excellent documentation habits, process-driven mindset, and strong cross-team communication skills Experience deploying SCIM bridges (e.g. 1Password SCIM on AWS ECS/Fargate); familiarity with BioStar 2 access control Certifications: ACMA/ACME (Jamf), Microsoft MD-102, AWS SysOps, or ITIL; background in fintech or regulated environments