Senior Project Manager

We are hiring a Senior Project Manager to lead our Delivery department and own every customer implementation from contract signature to go-live and handover. You will turn sold deals into deployed, adopted cybersecurity solutions on time, within scope, and to the security and compliance standards our clients expect. You will manage a portfolio of concurrent SaaS deployments for enterprise and government clients across Saudi Arabia and the GCC. You will build the department's processes, mentor a junior Delivery Specialist, and act as the trusted face of delivery to client executives and technical teams. Key Responsibilities Delivery leadership Lead the Delivery department and set its strategy, processes, tools, and quality standards. Build a repeatable delivery methodology: onboarding playbooks, templates, RACI, stage gates, and handover checklists. Forecast delivery capacity and flag hiring or partner needs as the customer base grows. Project and portfolio management Own end-to-end delivery of multiple concurrent SaaS implementations: kickoff, scoping, planning, deployment, integration, UAT, go-live and handover to Customer Success. Define scope, milestones, budgets and resource plans; manage change requests and prevent scope creep. Track risks, issues and dependencies, and escalate early with clear options. Coordinate with Product, Engineering, Security Operations, Pre-Sales and Customer Success to remove blockers. Client and stakeholder management Serve as the main delivery contact for client executives, CISOs, IT and SOC teams. Run steering committees, status meetings and executive reporting in Arabic and English. Ensure deployments meet client security, data-residency and regulatory requirements (e.g. NCA ECC, SAMA CSF, PDPL). Manage expectations and resolve escalations to protect customer satisfaction and renewals. People leadership Manage, coach and develop the Delivery Specialist; set goals and review performance. Delegate project workstreams appropriately and grow the specialist toward independent ownership. Reporting and governance Maintain accurate project status, timelines, and health in the PM tooling. Report delivery KPIs to leadership and run post-project reviews to drive continuous improvement. Feed client insights and recurring deployment issues back to Product.

Desired Candidate Profile

Native Arabic speaker with excellent written and spoken Arabic; professional fluency in English. 6+ years of project management experience. Proven record delivering enterprise implementations for large or government clients. Familiarity with Saudi and GCC regulatory frameworks such as NCA ECC, SAMA CSF and PDPL. Strong command of Agile and Waterfall/hybrid delivery methods. Hands-on with PM and collaboration tools such as Jira and Confluence. Excellent stakeholder management, presentation and executive-communication skills. Organised, calm under pressure and able to manage competing priorities across several projects. Preferred qualifications PMP or PRINCE2 Practitioner certification. Solid working knowledge of cybersecurity concepts: security operations, log sources, integrations, identity and cloud security. Experience working with public-sector and critical-infrastructure clients in Saudi Arabia.