SME Program Manager Automation, Quick Commerce

This role is for a dynamic and experienced SME Program Manager to drive the automation and efficiency of our quick commerce operations. You will be responsible for identifying opportunities, defining solutions, and implementing them across various teams. Your work will directly impact our ability to deliver faster and more reliably to our customers.

Key Responsibilities

• Develop and execute program plans for automation initiatives
• Collaborate with stakeholders to gather requirements and define project scope
• Lead cross-functional teams to deliver automated solutions
• Monitor and analyze program performance metrics
• Communicate progress and results to senior leadership
• Identify and mitigate risks and dependencies
• Drive continuous improvement in processes and systems
• Stay abreast of industry trends and best practices in automation and quick commerce
• Skills and

Qualifications

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proven ability to manage complex projects from initiation to closure
• Experience with agile methodologies is a plus
• Knowledge of quick commerce operations and logistics
• Desired Candidate Profile 3+ years of data visualization and reports tools experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of