Technical Support Engineer - EV / PHEV

Job Description Roles & Responsibilities Technical support visit + report Validation of concern technical raised Remote assist to solve the technical issues Field visit to assist on the technical issues Prepare technical information report and submit to the principle Follow up on the technical information report Escalation issue to Technical Support Manager Failed part analysis / ship to OEM On the job coaching Software update equipment + special tools Desired Candidate Profile In depth understanding of the various components of Electric Vehicle and their power train system. Familiar with modern diagnostic and repair methods in EV brands Good knowledge in raising technical reports Experience in both EV and PHEV brands About The Team: The role will report to Technical Support Manager and aims to ensure that the customer experience is a positive one. What Equips You For The Role: Minimum 5 years in service field of automotive repair, out of this 3years should be as Master Technician in dealer service operations or equivalent Automobile / Mechanical or Electrical engineering or extensive and specialized training in Electrical Vehicles. Good knowledge of electronics, onboard diagnostics and new generation vehicles. Familiar with modern diagnostic and repair methods Employment Type Full Time Company Industry AutomotiveAutomobileAuto Accessories Department / Functional Area Engineering Keywords PHEV Technical AnalystHigh Voltage SystemsHigh Voltage Systems TechnicianEV Service EngineerElectric Vehicle EVElectric Vehicle Support SpecialistTroubleshootingAutomotive Powertrain Support Engineer Get real-time job updates only on our App